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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. Which statements BEST describes Network Operations in NSN?

A) Network Operations is the delivery of full Outsourcing Services for a Network.
B) Network Operations is the Maintenance of the Network performed as a subset of the Operations Lifecycle.
C) Network Operations is Optimisation, Planning and Maintenance of the Network.
D) Network Operations is Operations & Maintenance of the Network.

2. Customer is responsible for Network Planning but the quality of the Datafill is poor and requires NSN to use own resources to make revisions. What is the BEST way to manage this additional scope for the project?

A) Recommend to the customer how the quality of the Datafill could be improved and agree with customer how to proceed with Implementation. Inform CT of a potential up selling opportunity for Network Planning Services.
B) Stop integrations until Customer provides a correct Datafill that can be used.
C) If the corrections to the Datafill are not too many, make the changes and move on with the Rollout.
D) Use the information that comes from the Customer as it is, even if the quality is bad, because the Customer has full responsibility on that.

3. Liquidated Damages are:

A) Deterrent damages to avoid non performance by vendor
B) Reasonable estimate of monetary loss.
C) Genuine pre-estimate of damages or loss by both parties
D) A mutually agreed best guess of damages or loss

4. During the middle of the night you have learnt that the only way to get a priority site back on air is to take one of the following actions, all of which should allow the SLA to be met. Which option BEST meets both NSN and the customers interests?

A) Take a part from a site undergoing site acceptance.
B) Send the 'On Call' engineer to collect & deliver the spare part from another region.
C) Arrange for a taxi to deliver the spare from another region.
D) Take a part from a site under a lower priority.

5. Why is it important to record changes in scope, schedule or cost?

A) To maintain the profitability of the business case for NSN.
B) To ensure that change management can approve the changes.
C) To ensure customer satisfaction.
D) To ensure NSN is able to fulfill its contractual obligations satisfactorily over the contract life cycle.

Solutions: