Exam Name: SDM Certification - NI
Certification Provider: Nokia
Corresponding Certification: Nokia Certification
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Updated: Sep 21, 2026
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Nokia SDM_2002001050 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Risk and Change Management | - Risk Identification and Mitigation
|
| Service Delivery Management (SDM) | - Customer and Stakeholder Management
|
| Project Management & Delivery | - Procurement and Supply Chain Management
|
Nokia SDM Certification - NI Sample Questions:
What is ROLLO?
- A. Rollo is the official NI tool for planning and tracking a Customer Project rollout.
- B. Rollo is the official NI tool for sales forecasting of a Customer Project rollout.
- C. Rollo is the official NI tool for risk management of a Customer Project rollout.
- D. Rollo is the official NI tool for quality management of a Customer Project rollout.
Correct Answer: A 🗳️
What are the components of Latest Estimate in PRS(Profitability Reporting System)?
- A. Actual results of the Previous Period.
- B. Sales, Volumes and Cost of Sales.
- C. Baseline, ETC and EAC.
- D. Sales, Cost of Sales and Gross Profit.
Correct Answer: D 🗳️
Which of the following options contains the basic steps of the Change Management process ?
- A. 1. Initiate change
2.Analyze change
3.Implement & Monitor change
4.Close change - B. 1. Analyze change
2.Implement change
3.Close change - C. 1. Analyze Change Request
2. Reject/Approve Change Request - D. 1. Open Change Request
2. Reject/Approve Change Request
Correct Answer: A 🗳️
What are the defined Gates in the NSN Sales Work Flow?
- A. 1. Receive RFQ
2.Develop Solution
3.Prepare Commercial Offer
4.Negotiate Contract
5.Prepare for Delivery - B. 1. Customer Selection
2.Go/No Go
3.Bid/No Bid
4.Approval/No Approval
5.Deal/No Deal
6.Start Delivery - C. 1. Receive the RFQ
2.Define Bid Team
3.Create Customer Offer
4.Negotiate Contract
5.Prepare Project Plan - D. 1. Identify Customer Needs
2.Develop a Solution
3.Prepare Commercial Offer
4.Negotiate Contract
5.Prepare PTA
Correct Answer: B 🗳️
Which of the following activities is NOT part of the PM tasks?
- A. Organize and carry out team building activities.
- B. Carrying out ATP reviews with the project members.
- C. Providing project related performance feedback to the whole project team.
- D. Nominating individuals for awards (where appropriate).
Correct Answer: B 🗳️
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