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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. What are three types of changes in the Changes application? (Choose three.)

A) Planned Change
B) Standard Change
C) Critical Change
D) Emergency Change
E) Scheduled Change
F) Normal Change


2. The IBM SrnartCloud Control Desk provides the ability to visualize the impact of what type of change?

A) A change on services
B) A change on configurations items
C) A change to people
D) A change on assets


3. What is the basis for any gap analysis on IT asset and service management solutions?

A) The customer's IT business processes and requirements for asset and service management.
B) The current IT satisfaction survey results for IT users.
C) A financial report on a customer's IT expenditure.
D) The contents of a customer's CMDB.


4. A customer's IT hosting environment consists of server, storage, and data center services. Assuming IBM SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?

A) IBM Tivoli Provisioning Manager
B) IBM Tivoli Usage and Accounting Manager
C) IBM Tivoli Application Dependency and Discovery Manager
D) IBM Tivoli License Compliance Manager


5. A customer is planning to implement IBM SmartCloud Control Desk using IBM WebSphere Network Deployment and IBM DB2 as a middleware on an AIX operating system. Due to an expected number of concurrent user sessions, the customer is planning for three IBM WebSphere nodes and a single IBM DB2 node running on separated systems.
What should be recommended in case the customer needs a highly available configuration?

A) switch the OS platform from AIX to Linux
B) install IBM WebSphere and IBM DB2 on a PowerHA (formerly HACMP) cluster
C) install IBM DB2 on a PowerHA (formerly HACMP) cluster
D) double the number of IBM WebSphere and IBM DB2 nodes


Solutions:

Question # 1
Answer: B,D,F
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: C

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