Exam Name: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3
Certification Provider: IBM
Corresponding Certification: IBM Certified Solution Advisor
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Updated: Oct 10, 2026
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IBM C2010-591 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IT Service Management Concepts | - IT processes and service management principles - Business requirements and stakeholder analysis |
| Topic 2: IBM Tivoli Service Delivery Solutions | - IBM Tivoli Service Automation Manager - IBM SmartCloud Control Desk - IBM Tivoli Asset Management for IT |
| Topic 3: Solution Planning and Implementation | - Solution design considerations - Deployment and implementation approaches |
| Topic 4: Process Automation and Integration | - Configuration management database concepts - Integration and data management |
IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
Which solution ensures data accuracy through a complete audit and remediation processes out-ofthe-box?
- A. IBM Change and Configuration Management Database
- B. IBM Data Integrity and Audit Manager
- C. IBM Remediation and Precision Manager
- D. IBM Compliance and Release Management
Correct Answer: A 🗳️
How can an incident management process provide value to the business?
- A. to help control infrastructure cost when adding new technology
- B. to enable users to resolve problems
- C. to align people and processes for the delivery of service
- D. to reduce the impact of service outages
Correct Answer: D 🗳️
What has to be considered in the service design stage according to ITIL?
- A. the design of measurement systems, methods, and metrics
- B. the design of the service catalog
- C. the design of functions and applications
- D. the design of Service Level Agreements
Correct Answer: A 🗳️
What is the main purpose of the IBM Tivoli Integration Composer product?
- A. Management of physical and virtual endpoint servers, desktops, roaming laptops, and specialized equipment
- B. Monitoring as needed for selected asset inventory and system management tools
- C. Quick identification of distributed hardware and software inventory
- D. Population of IBM SmartCloud Control Desk database with asset inventory and system management tools data
Correct Answer: D 🗳️
A customer wants to know about and manage the impact of changes to an individual server in their infrastructure. Which two products combined can provide the required functionality? (Choose two.)
- A. IBM SmartCloud Control Desk
- B. IBM Composite Application Manager
- C. IBM Tivoli Asset Discovery for Distributed
- D. IBM Tivoli Application Dependency Discovery Manager
- E. IBM Tivoli Endpoint Manager
Correct Answer: A,D 🗳️
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