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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question 1

A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A. Mobile User
B. Power User
C. Teleworker
D. Email Integration Services
E. Voicemail to Email

Question 2

Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)

A. Legacy Carrier Card
B. IP 500 PRI-U
C. PRI 24/30
D. Voice Compression Module
E. ISDN-U

Question 3

Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A. Use the System Status Application to shutdown the card before removing the SD card.
B. Dial the shutdown short code to shutdown the card before removing the SD card.
C. Use the Manager application to shutdown the card before removing the SD card.
D. Just pull out the card; special shutdown is not required.
E. User System Monitor to shutdown the card before removing the SD card.

Question 4

A customer has an IP500 with a single PRI on their system for inbound and outbound calls. They report they are losing calls intermittently during the day. Which two applications can be used to capture the problem? (Choose two.)

A. Call Status
B. Manager TFTP log
C. System Status
D. System Monitor
E. Phone Manager

Question 5

A customer has opened up another location in London that will have four employees and wants to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. Which two solutions do you recommend for the London location? (Choose two.)

A. Install the IP500 with VCM 32, add a digital station module on the IP500, Put the IP500 and the DS module on a UPS, earth ground the IP500 and the digital station module, match the IP500 and DS module with the version level with New York City and install the four digital phones.
B. Install four digital phones and create a VPN connection between London and New York City for the digital phones to connect back to the digital station module in New York City.
C. Install the IP500 with the VCM 32 and the 12 port Ethernet switch on a UPS, ground the IP500, upgrade the IP500 to the same version as the IP500 in New York City, install four digital phones, and verify the correct software version on the phones.
D. Install the IP500 with the VCM 32 on a UPS, a 12 port POE switch on a UPS, earth ground the IP500, match the IP Office version level with New York City, install four IP Phones, and verify the correct software version on the IP phones.

Solutions: