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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Networking and Routing- Network configuration
  • 1. Routing, zones, and signaling parameters
    • 2. IP networking and gateway configuration
      Topic 2: Maintenance and Troubleshooting- Fault diagnosis and recovery
      • 1. Troubleshooting telephony and network issues
        • 2. Alarm analysis and log interpretation
          Topic 3: System Upgrades and High Availability- Upgrade and resiliency features
          • 1. Redundancy, survivability, and backup strategies
            • 2. Software upgrade procedures
              Topic 4: System Administration and Configuration- Configuration management
              • 1. Dial plan and numbering configuration
                • 2. User, telephone, and feature administration
                  Topic 5: Communication Server 1000 Architecture and Maintenance- Communication Server 1000 platform architecture
                  • 1. Hardware and software maintenance concepts
                    • 2. System components and deployment models

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question 1

                      Due to Directory Number conflicts in the Communication Server 1000 network, the
                      customer wants to route calls by Home Location Codes (HLOC) and Location Codes (LOCs).
                      Consider the following Home Location Codes.
                      HLOC for system A = 329
                      HLOC for system B = 429
                      What LOC should be provisioned for system A?

                      A. LOC for System A = 49
                      B. LOC for System A = 3
                      C. LOC for System A = 329
                      D. LOC for System A = 429


                      Question 2

                      What new prompt is added to an IP set configuration to allow for assigning a set for Zone Based Doling?

                      A. the ZONE prompt
                      B. the ZBO prompt
                      C. the DIALPLAN prompt
                      D. the NUMZONE prompt


                      Question 3

                      Click the Exhibit button.


                      An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
                      Access Code 1 = 9
                      The Central Office utilizes a 7-digital dialing plan.
                      Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?

                      A. DMI Table 1
                      B. DMI Table 4
                      C. DMI Table 3
                      D. DMI Table 2


                      Question 4

                      With Automatic On-Net to Off-Net Overflow, if all on-net facilities such as TIE trunks between locations are busy, NARS can convert a dialed UDP number to a Listed Directory Number of the applicable DID number at that location and use off-net facilities, such as CO trunks, to complete the call. When provisioning Automatic On-Net to Off-Net Overflow, which parameter is not correct?

                      A. Multiple NXX codes per Location Code can be defined.
                      B. Multiple ranges of DNs within each NXX per Location Code can he defined.
                      C. Only one Listed Directory Number can be defined per Location Code (LOC).
                      D. Multiple NPAs per Location Code are allowed.


                      Question 5

                      When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
                      What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?

                      A. The CDP dialing plan needs to be programmed.
                      B. Number Zones need to be configured
                      C. Nothing, Zone Based Dialing cannot be configured in Element Manger.
                      D. The ZBN_PACKAGE (420) needs to be disabled.


                      Solutions:

                      Question 1
                      Answer: D
                      Question 2
                      Answer: D
                      Question 3
                      Answer: D
                      Question 4
                      Answer: B
                      Question 5
                      Answer: B

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