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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
B) ''Agent1''cannot be used as a name for a CCR agent.
C) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
D) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.

2. What is the format for an ARS short code to dial a telephone number on a SIP line with Trunk ID20?

A) Number: N;
Telephone Number N"@sipprovider.com"
Feature: Dail
Lin Group 20
B) Number: N;
Telephone Number: N@"sipprovider"
Feature: Dail
Line Group 20
C) Number:N
Telephone Number: N@"sipprovider.com"
Feature: Dail
Line Group 20
D) Number: N;
Telephone Number: Nsi7204441000
Feature:Dail
Line Group20

3. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?

A) Modified 46XXsettings. scr file
B) 1616 IP Phone with VPN software
C) VPN gateway for each remote worker
D) modified 46vpnsettings .txt file

4. What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

A) 3
B) 4
C) 8
D) 6

5. Your customer wants to have a backup scheme for VoiceMail Pro. What application can be used to back up the VoicMail Pro database?

A) One-X Portal
B) IP Office Manager
C) VoiceMail Pro Client
D) Embedded File Manager

Solutions: