[Mar 21, 2023] Valid 72301X Test Answers & Avaya 72301X Exam PDF
Realistic 72301X Exam Dumps with Accurate & Updated Questions
NEW QUESTION 21
Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?
- A. Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard.
- B. Avaya Aura System Manager command line, run thestatus servicecommand.
- C. Avaya Aura System Manager web GUI, and navigate to Breeze Dashboard.
- D. Avaya Breeze ™ command line, and run thestatus servicecommand.
Answer: C
NEW QUESTION 22
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
- B. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
- C. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- D. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
Answer: B
NEW QUESTION 23
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.
What information will the display present?
- A. The count of mailbox password violation attempts
- B. The statistical information about voicemail boxes
- C. The amount of virtual memory used
- D. The status information about the virtual machine
Answer: C
NEW QUESTION 24
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In Avaya Session Border Controller for Enterprise (SBCE) GUI, navigate to Global Profiles > Server Configuration > Edit the Session Manager server entry to set "Overwrite Domain Name."
- B. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
- C. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- D. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
Answer: D
NEW QUESTION 25
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)
- A. in the Networks tab of the Network Management page
- B. in the Reverse Proxy tab of the Relay Services page
- C. in the Application Relay tab of the Relay Services page
- D. in the Interfaces tab of the Network Management page
Answer: A,B
Explanation:
Explanation
https://www.devconnectprogram.com/fileMedia/download/f4e62c69-6c78-4380-b586-c3ef3ffe700c (Pag.67)
NEW QUESTION 26
Callers hear a fast busy when they dial into Avaya Aura Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM.
How would you restore the trunks to in-service status?
- A. Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type
'all' in the Equipment Number field, and then click on the Release button. - B. SSH to AAM, and execute therelease trunks allcommand.
- C. Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.
- D. SSH to AAM, and execute therelease trunkcommand.
Answer: A
NEW QUESTION 27
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
- A. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue thesu - rootcommand, and then execute thetraceSBCcommand.
- B. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue thesudo sucommand, and then executethe traceSBCcommand.
- C. Login to the EMS using port SSH 222, issue thesudo sucommand, and then execute thetraceSBCcommand.
- D. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
Answer: D
NEW QUESTION 28
After you finish the Avaya Breeze ™ installation you notice that the host name is incorrect.
How can you change the hostname in Avaya Breeze ™?
- A. Using SSH client login to the SMGR server and run the command CEnetSetup
- B. Using System Manager (SMGR), navigate to Breeze > Server Administration
- C. Using System Manager (SMGR), navigate to Elements > Routing > SIP Entity
- D. Using SSH client login to the Breeze server and run the command CEnetSetup
Answer: D
NEW QUESTION 29
Which tool has an option to debug the TLS handshake between the server and the client?
- A. SIP Trace Config and SIP Trace Viewer
- B. List trace tac 701
- C. traceSM
- D. List trace tac 701/tls
Answer: C
NEW QUESTION 30
In Avaya Aura Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI?
- A. appstat
- B. sysstatus
- C. vmstat
- D. statapp
Answer: D
NEW QUESTION 31
A technician is trying to access the Avaya Aura Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used.
Which URL must be used to access the AAMS web page?
- A. https: SMGR FQDN or IP address:8443/emlogin
- B. http: AAMS FQDN or IP address:8443/emlogin
- C. https: AAMS FQDN or IP address:443/emlogin
- D. https: AAMS FQDN or IP address:8443/emlogin
Answer: D
NEW QUESTION 32
Which two trace tools are available for Session Manager? (Choose two.)
- A. Pcap
- B. Trace Viewer in the System Manager GUI
- C. theCallTracecommand on the Session Manager Command Line Interface
- D. theList tracecommand on the Session Manager Command Line Interface
- E. thetraceSMcommand on the Session Manager Command Line Interface
Answer: B,E
NEW QUESTION 33
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura Session Manager (SM)?
- A. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
- B. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
- C. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
- D. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.
Answer: C
NEW QUESTION 34
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?
- A. Use Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development Platform > Service Management click on List Presence Users.
- B. Use SSH to Avaya Breeze ™and run "display user xxxx" where xxxx is the station number.
- C. Use Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users > More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.
- D. Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users > Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.
Answer: D
NEW QUESTION 35
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?
- A. TR87
- B. ASAI/TSAPI
- C. DMCC/TSAPI
- D. WCF
Answer: A
NEW QUESTION 36
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access the AES web console, and view the services status in the AES menu.
- B. Access the TSAPI web interface to monitor AES.
- C. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
- D. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
- E. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
Answer: A,C
NEW QUESTION 37
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?
- A. D8
- B. D7
- C. D5
- D. D6
Answer: B
Explanation:
Explanation
https://quality-one.com/8d/#:~:text=The%208D%20problem%20solving%20process,similar%20problems%20in
NEW QUESTION 38
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
- B. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
- C. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- D. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
Answer: D
NEW QUESTION 39 
Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?
- A. endpoint routing configuration issue
- B. network outage
- C. routing configuration issues
- D. interoperability testing
Answer: C
NEW QUESTION 40
A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues thevmstatcommand.
What information will the display present?
- A. count of mailbox password violation attempts
- B. status information about the virtual machine
- C. information about the volatile memory
- D. statistical information about voicemail boxes
Answer: C
NEW QUESTION 41
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
- A. Export the SBCE identity certificate, and import it into SM.
- B. Add Certificate Authority certificate into the TLS profile Peer Verification List.
- C. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
- D. Install the Certificate Authority certificate that signed SM identity certificate into SBCE.
Answer: A,C
NEW QUESTION 42
Which statement about Network Routing Policies in Avaya Aura Session Manager (SM) is true?
- A. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura Communication Manager (CM).
- B. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura Communication Manager (CM).
- C. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura Communication Manager (CM).
- D. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura Communication Manager profile).
Answer: C
NEW QUESTION 43
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