Avaya Aura® Communication Applications Support Certified - 72301X Exam Practice Test
You are troubleshooting an issue related to WebRTC calls using Avaya Aura Web Gateway (AAWG). You suspect that someone has made configuration changes in the Avaya Aura Media Server (AAMS) assigned to AAWG.
Which log, accessible via the AAMS Element Manager, contains the details about changes to the configuration?
Which log, accessible via the AAMS Element Manager, contains the details about changes to the configuration?
Correct Answer: D
A customer is deploying an Avaya Session Border Controller for Enterprise (ASBCE) for their Remote Workers only. The Remote Workers use J100 phones which need to have J100Ssettings.txt downloaded to them upon boot-up.
What is the minimum number of IP addresses they need to assign to their ASBCE private and public interfaces (A1/B1) considering they are using two Avaya Aura Session Managers (SM)s for dual registration?
What is the minimum number of IP addresses they need to assign to their ASBCE private and public interfaces (A1/B1) considering they are using two Avaya Aura Session Managers (SM)s for dual registration?
Correct Answer: B
Considering the message flow to an Avaya AuraContact Center (AACC) agent, which statement about the media path from the incoming caller is true?
Correct Answer: A
You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze TM platform.
How can the application processes be started?
How can the application processes be started?
Correct Answer: C
After a new implementation the customer began to experience dropped calls and an `all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good.
After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?
After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?
Correct Answer: B
A customer reports that the Avaya Aura Contact Center (AACC) agents are unable to log in to their agent PCs. They also informed you that the in-house telecom personnel performed routine maintenance of the company's telephony infrastructure during the weekend. As part of troubleshooting, you check the status of the CTI link on Avaya Aura Communication Manager (CM), which shows the link down. Server connection between CM and AES is up and running.
Based on this information, what is the cause of this problem?
Based on this information, what is the cause of this problem?
Correct Answer: D
How can you enable the finest logging level for debugging the Presence Services snap-in?
Correct Answer: A
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
Correct Answer: D
Which two methods can be used to determine the status of the TSAPI/CTI Link between Avaya Aura Communication Manager (CM) and Application Enablement Services (AES)? (Choose two.)
Correct Answer: A,B
A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past. Which Discipline in 8D Methodology describes the action of the Network Administrator?
Correct Answer: B
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
Correct Answer: A,D
Which statement about Avaya Tier 2/Business Partners is true?
Correct Answer: A
Refer to the exhibit. In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.

Which action needs to be taken to solve this problem?
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.

Which action needs to be taken to solve this problem?
Correct Answer: C
You are verifying a recently deployed Avaya Breeze server on which Call Park and Page Snap-in has been installed. While reviewing the Avaya Breeze Cluster Administration on Avaya Aura System Manager (SMGR), you check the value of the Cluster Profile.
Which three cluster profiles support Call Park and Page Snap-in? (Choose three.)
Which three cluster profiles support Call Park and Page Snap-in? (Choose three.)
Correct Answer: A,C,D
A customer reports that attendants are unable to use Call Park and Page feature. You discover there is a problem with communication between Avaya Breeze and the Avaya Aura Media Server (AAMS).
Where in Avaya Breeze is the AAMS User Id for RESTful TLS authentication parameter set or checked?
Where in Avaya Breeze is the AAMS User Id for RESTful TLS authentication parameter set or checked?
Correct Answer: D