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Exam Content

The examination consists of 60 Questions. Candidates should attempt maximum correct answers for a better score.

Formats of Question

  • True or False questions: the candidate will be presented with a statement and has to specify the correct option for the statement if the statement is either true or false
  • Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
  • Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.

Exam Duration

Candidates will have 90 minutes for attempting 60 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.

Exam Results

The ServiceNow CAD certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.

ServiceNow CAD Exam Syllabus Topics:

TopicDetails
Topic 1
  • Application User Interface: This section evaluates the expertise of UI Designers in creating, designing, and customizing forms for applications. It includes adding or removing fields from forms and tables, writing and debugging client-side and server-side scripts, and using Record Producers as user interfaces for applications.
Topic 2
  • Application Automation: This section measures the skills of Workflow Developers in automating applications using tools like Workflow and Flow Designer. It also covers creating application properties, events, scheduled script executions, and script includes, as well as sending emails and designing homepages and reports.
Topic 3
  • Working with External Data: This part assesses the abilities of Integration Specialists in importing data from external sources such as CSV or Excel files. It also includes integrating external data sources using REST APIs while testing and debugging these integrations to ensure seamless data exchange.
Topic 4
  • Managing Applications: This domain evaluates the expertise of Release Managers in downloading, installing, and managing applications. It includes using Delegated Development for source code management and reviews, as well as leveraging ServiceNow Git integration to handle source code effectively.

Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html

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Exam Preparation

Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.

On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.

Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals

  • ServiceNow Platform Implementation (ILT)
  • Certified System Administrator
  • Service Portal Fundamentals
  • Integration Hub Fundamentals
  • Service Portal Advanced
  • Mobile Development Fundamentals
  • ServiceNow Fundamentals (ILT)
  • ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
  • Performance Analytics Essentials

Candidates can get the details for these trainings on Now Learning portal

The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination

  • At least six months of hands-on experience developing applications on the ServiceNow platform
  • Certified ServiceNow System Administrator
  • General familiarity with industry terminology, acronyms, and initial-ism
  • Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow

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