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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. In what scenario is a Step-up part used?

A) To offer the customer a price incentive if they have active on-premises S&S agreements
B) To offer a multi-year subscription
C) To allow an upgrade from SmartCloud Notes to SmartCloud Meetings
D) To convert a trial to a paid subscription

2. In which of these situations would the ROI Calculator be used?

A) To calculate the cost savings of running Domino on Linux
B) To calculate the costs and benefits of moving to SmartCloud for Social Business
C) None of the above
D) To calculate the per mailbox cost of Lotus Notes

3. How are renewals handled at the end of the subscription term for IBM SaaS parts?

A) The customer's service is suspended until they inform IBM that they wish to renew.
B) The business partner needs to ask the customer to sign a new subscription contract
C) IBM SaaS parts auto-renew so the customer does not need to do anything
D) The customer must explicitly renew to avoid data loss

Solutions: