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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Why does HP continue to lead the imaging and printing industry? (Select two.)

A) product reliability
B) marketing expertise
C) more printing formats
D) broadest product portfolio
E) less expensive products/services

2. What is the key driver in a consultative type of sale?

A) the product itself
B) perceived customer benefits
C) salesperson's victory
D) short-term planning

3. What are the key areas that a business must pay attention to?

A) IT platforms, innovation, administration, and cash flow
B) customers, clients, users, and partners
C) sales, customers, administration, know-how, and expertise
D) sales, sales, sales, and sales

4. Which HP technology is designed to simplify printer driver management?

A) HP Instant Support
B) HP Color Access Control
C) HP Universal Print Driver
D) HP Easy Printer Care

5. What are the benefits of using the electronic version of the HP Printing and Digital Imaging
Products Instant Reference Guide (e-IRG)? (Select two.)

A) discount coupons and monthly drawings
B) information about competitors
C) up-to-date product information
D) links to HP news
E) replacement lifecycle, listing all products and replacements

Solutions: