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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Imaging and Printing Portfolio Fundamentals | - HP product categories
|
| Topic 2: Customer Needs and Sales Fundamentals | - Identifying customer requirements
|
| Topic 3: HP Services and Solutions Overview | - Security and sustainability
|
| Topic 4: Supplies and Consumables | - Cost efficiency
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
What is cross-selling?
- A. including a color product in the offering
- B. selling two different models of the same product
- C. expanding the business opportunity by extending more capabilities to the product
- D. expanding the business opportunity by providing the customer with three connectivity options
Correct Answer: C 🗳️
Which useful functionality does a hard disk add to HP LaserJets and MFPs?
- A. job accounting
- B. CD/DVD creation
- C. wireless printing
- D. job storage
Correct Answer: D 🗳️
What are the benefits of the HP Universal Print Driver? (Select two.)
- A. It provides simplified files that reduce network traffic.
- B. It provides simplified printing on HP Photosmart printers.
- C. It provides simplified printing from HP digital cameras,
- D. Mobile workers can easily print at various work locations.
- E. It simplifies the IT process of adding new printers to an environment.
Correct Answer: D,E 🗳️
Which HP management tools make HP products easier to set up, use, and manage? (Select two.)
- A. HP ImageREt technology
- B. Total Cost of Ownership calculator
- C. HP Easy Printer Care
- D. HP Jetdirect networking
- E. balanced deployment
Correct Answer: C,E 🗳️
What can HP Digital Sending be used to reduce?
- A. labeling requirements for documents
- B. use of barcode readers for packaging
- C. costs related to document delivery via a courier service
- D. number of email messages sent
Correct Answer: C 🗳️
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