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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

Question 1

Why is the marketing plan essential to the creation of the aggregate plan?

A. The actual market demand in the marketing plan is required to make adjustments to other plans.
B. The marketing plan provides insight into operations goals and activities for the year.
C. Research and development in the marketing plan drives new products.
D. Accurate cash flow objectives in the marketing plan are needed to achieve profitability levels.

Question 2

Which concept of variation measures the central tendency of a set of data?

A. Mean
B. Variable
C. Range
D. Standard deviation

Question 3

Which total quality management (TQM) process was developed to stress management's responsibility for quality?

A. Fitness quality for use
B. Product design quality
C. Statistical quality control charts
D. 14 points for quality improvement

Question 4

Which two factors affect a service location decision? Choose 2 answers

A. Closeness to manufacturing facilities
B. Quality-of-life issues
C. Warehouse storage
D. Proximity to customers

Question 5

Which term means to schedule a job that starts immediately, regardless of the due date?

A. Backward scheduling
B. Forward scheduling
C. Infinite loading
D. Finite loading

Solutions: