Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Updated: Sep 06, 2026
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Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Configuration | - Experience Portal installation procedures - Initial system configuration and setup |
| Topic 2: System Administration and Maintenance | - System monitoring and performance tuning - User management and role configuration |
| Topic 3: POM (Proactive Outreach Manager) Implementation | - Outbound dialing strategies and workflows - POM campaign configuration |
| Topic 4: Avaya Aura Experience Portal Architecture | - System components and deployment architecture - Integration with Avaya Aura ecosystem |
| Topic 5: Troubleshooting and Support | - Identifying and resolving system issues - Log analysis and diagnostics |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
You are preparing to build an Avaya Aura Experience Portal (AAEP) software-only system and have chosen to use Oracle Linux Server Release 6.0 64bit operating system.
Which two statements are true? (Choose two)
- A. Oracle Linux Server software is not an approved operating system for hosting AAEP 6.0servers.
- B. Either Red Hat Enterprise Linux 6.0 32bit or oracle Linux Server Release 6.0 32 bit can be used for hosting AAEP 6.0 servers.
- C. Either Red Hat Enterprise Linux 6.0 64bit or CentOS 6.0 64bit can be used for hosting AAEP
6.0 servers. - D. 64 bit operating systems are approved for hosting AAEP servers.
- E. Either fedora core 6 32bit or SUSE Linux Enterprise Server 11 32bit can be used for hosting AAEP 6.0 servers.
Which completion code is updated when any contact gets restricted due to Do Not Call (DNC)?
- A. Restricted
- B. Restricted DNC
- C. DNCREQ
- D. DNC
You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP.
How will you determine what mode of license is being used?
- A. At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
- B. At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
- C. At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
- D. At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server
Which field on the MRP Servers page specifies the IP address the speech server must server must use to communicate with the MRP when processing Automatic Speech Recognition (ASR) and text to speech requests?
- A. Network Address (MRCP)
- B. Host Address
- C. Network Address (AppSvr)
- D. Network Address (VoIP)
When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)
- A. IBM AIX
- B. Linux
- C. Unix
- D. Microsoft Windows
- E. Oracle Solaris
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