3305 by Avaya Valid Free Exam Practice Test

Question 1

You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP.
How will you determine what mode of license is being used?

A. At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server. B. At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server. C. At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server. D. At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server

Correct Answer: A

Question 2

You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?

A. Re-install the runtimeconfig.war file. B. Restart Avaya Aura Experience Portal. C. Make sure the runtime support files are installed in the correct location. D. Check that the Web License Manager (WebLM) is running. If not start WebLM.

Correct Answer: C

Question 3

In the Intelligent Customer Routing (ICK) deployment, all agents in the call center are either logged out or in Auxiliary mode.
Which is an accurate description of how ICR handles a call arriving in the system?

A. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA disconnects the call. B. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA launches the Generic Error Handling Application (EHA). C. The ICR Core performs polling and provides a result which suggests that the agent is not available. The ICR CCA launches the Non Business Hours Application. D. The ICR Core performs polling and provides a result which suggests routing the call to this call center. The ICR Call Control Application (CCA) launches the Walt Treatment Application (WTA) and routes the call.

Correct Answer: D

Question 4

What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?

A. the POM Campaign Director B. the POM Campaign Manager C. the Campaign Strategy D. the Priority of the Campaign

Correct Answer: D

Question 5

A customer creates a campaign but it is failing to start.
Which two logs should be checked for possible error messages? (Choose two)

A. $POM_HOME/logs/CmpDirService.out* log files B. $POM__HOME/logs/PIM _CmpMgr.log* log files C. $POM_.HOME/logs/CmpMgrService.out* log files D. $POM_HOME/logs/PIM_CmpDir.log* log files E. $POM _HOME/logs/PIM_Web.log log* files

Correct Answer: B,D

Question 6

The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A. Media Processing Platform (MPP) B. Avaya Media Servers (AMS) C. Private Brain Exchange (PBX) servers D. Experience Portal Manager (EPM) E. Application Enablement Services (AES)

Correct Answer: A,D

Question 7

Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)

A. Web Services B. Maintenance C. Administration D. ICR Administrator E. Operations

Correct Answer: C,D

Avaya Aura® Experience Portal with POM Implementation and Maintenance - 3305 Exam Practice Test