Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Updated: Sep 08, 2026
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Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Dial Plan and Numbering Plans | - NARS and dialing plan configuration - Location codes and routing design |
| Topic 2: Upgrades and Lifecycle Management | - Software upgrade procedures - System patching and maintenance operations |
| Topic 3: IP Peer Networking | - Signaling and connectivity - Network topology and configuration |
| Topic 4: System Maintenance and Troubleshooting | - Alarm handling and diagnostics - System recovery procedures |
| Topic 5: CS 1000 System Architecture | - Integration with Avaya Aura® environment - Core components and system roles |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
You are using Element Manager to program a Route List Index (RLI).
Which Electronic Switched Network (ESN) parameters must you define to be able to successfully program an RLI?
- A. Maximum number of route lists (MXRL)
- B. Routing Control (PTCL)
- C. Optimal Route (OPRT)
- D. Minimum number of route lists (MNRL)
Click the Exhibit button.
A customer requires that two of its employees be able to place toll calls to Australia, while all other employees are restricted to local dialing only. The customer's Communication Server 1000 is programmed with all required NCOS, FRL and Route List Index (RLI).
What is the most restrictive NCOS to assign to the two employees required to make toll call Australia given the tables, assuming that the call must complete over RLI 2 and the user must be able to use any RLI 2 entry to reach Australia?
- A. NCOS 2
- B. NCOS 1
- C. NCOS 3
- D. NCOS 5
- E. NCOS 4
Click the Exhibit button.
Refer to the customer's dialing plan and programming show in the exhibits.
Assuming all required Route List Indexes have been programmed, why will the station user's dialed call of 8-1-717-398-8001 not complete?
- A. 398-8001 would be denied under the SDRR programming
- B. AC1 Access Code was not dialed
- C. NPA 1717 is not provisioned in the customer's database
- D. AC2 Access Code was not dialed
A customer site has a Communication Server 1000 system located at us main campus and wants to network me system for direct calls with a system in a different city.
Which type of steering code is required to route calls over specify trunk routes between the two sites?
- A. Distant Steering Code (DSC)
- B. Remote Steering Code (RSC)
- C. Special Number (SPN)
- D. Network Plan Area (NPA)
Click the Exhibit button. %
You are asked to review the existing trunk information for your customer.
According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?
- A. Virtual Trunk
- B. Central Office Trunk
- C. Recorder Announcement
- D. Direct Inward Dial
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