SHRM Senior Certified Professional (SHRM-SCP) - SHRM-SCP Exam Practice Test

As a human resource (HR) leader in this organization reporting to the CEO, how would you propose fixing this leadership challenge?

An HR director is hired to address the executive team's concerns about negative workplace culture and its impact on financial performance. During an initial investigation the HR director discovers that the two division directors often fail to communicate with each other and their employees. Each division maintains separate workplace policies, and the workspaces for the divisions are spread out across multiple floors. For employee management, the director of the client services division is assisted by a small HR team. The director of operations does not work with the HR team and instead uses company funds to seek employee management advice from an executive coach, who has no official coaching training. The HR director suspects facilitating change at the company will be challenging because engagement data indicates many employees distrust the company's leadership and HR.
Which action should the HR director take to improve the flow of information throughout the company?

A manager interviews a candidate who demonstrates that she possesses the knowledge and skills required for the position. However, the interviewee has a large tattoo on her arm.
The manager doesn't hire her because he feels that she appears irresponsible. VVhat bias is this?

What guidance would you give to supervisors/managers for managing teams from different backgrounds?

What tool can you use to make sure all of the firm's risk management strategies and processes are compliant with local laws?

Which tool is best suited to present comprehensive hiring trends to management?

A small company in the energy industry has a policy that states that employees who work overtime hours will be compensated with leave rather than with cash. Due to the nature of the industry, overtime work is common for employees who work in departments within the company's core areas of operations. Employees throughout the company have been unhappy with this policy for many years, but have remained willing to work overtime hours when asked. However, managers are becoming increasingly reluctant to approve the leave that employees have earned because it leads to staffing shortages. As a result, more and more employees are refusing to work overtime hours. Senior leaders ask the company's HR business partner (HRBP) to investigate the problem further and to provide a solution. Senior leaders accept a recommendation from the HRBP to amend the current overtime policy to provide overtime pay to employees in the core areas of operations.
Because they work so little overtime no change is recommended for employees in the administrative areas.
The administrative employees complain that the new policy is unfair. What should the HRBP do?

Which recruitment method yields applicants that have the best understanding of the advertised job opening and what it entails?

How would you go about preventing this from happening in the future?

During an initial client meeting for a consulting project which is key to ensuring a successful engagement?

An organization is experiencing an influx of administrative tasks and needs additional support on a short-term basis for four hours a day. Which is the best type of contingent worker for the role?

The HR manager attends a legal seminar that covers recent lawsuits involving third- party staffing arrangements. Because the company has been increasingly using third-party employees, he is concerned that some of the arrangements could potentially pose a legal risk for the firm. What steps should he take?

What is an example of cultural relativism?

After implementing a new performance management system and other changes, the company sees an increase in productivity.
The performance of most of the developers has improved significantly. However, four developers were terminated for continuously failing to meet performance standards. The HR department is now tasked with filling the four open positions. What is an important step the HR team should take?