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WGU Organizational Behavior (GTO1, C715) - Organizational-Behavior Exam Practice Test

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Total 42 questions

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Question 1

What is a characteristic employed by transactional leaders?

A. Provides vision and sense of mission B. Instills pride and gains trust C. Promotes intelligence and rationality D. Promises rewards for good performance

Correct Answer: D

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Question 2

Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?

A. Satisfying goals and smoothing B. Compromise and superordinate goals C. Confrontation and smoothing D. Smoothing and confrontation

Correct Answer: B

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Question 3

What is true about the relationship between performance evaluation and motivation?

A. Employees must have confidence that the effort they exert will lead to a favorable performance evaluation. B. The relationship does not depend on the perceptual process. C. The relationship is strong for employees but weak for managers. D. The relationship is strongest when employees know that traits are the criteria used for the evaluations.

Correct Answer: A

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Question 4

A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A. Specificity and encouragement B. Challenge and encouragement C. Direction and challenge D. Specificity and feedback

Correct Answer: D

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Question 5

What is one of the six primary characteristics that define an organization's culture?

A. Team orientation B. Competitor benchmarking C. Aggressiveness D. Political orientation

Correct Answer: C

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Total 42 questions

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