3303 by Avaya Valid Free Exam Practice Test

Question 1

How can you enable the Escape General Recall feature in Avaya Proactive Contact 5.X?

A. through Editor B. through Monitor C. through Jobmon Character-based User Interface (CUI) D. set the parameter in rnaster.cfg

Correct Answer: A

Question 2

When testing a Reject Report through the System Telnet menu, it is discovered that the wrong field is included in the report.
Where would the list of fields be revised that can be used within the report to include the missing field?

A. the label section B. the fields section C. the dimension section D. the expression section

Correct Answer: D

Question 3

In the Proactive Contact Analyst application, what is the default duration for which you get the data on non-monthly Agent Activity reports?

A. since the dialer was installed B. six months plus the current month C. The current month D. three months plus the current month

Correct Answer: D

Question 4

A business needs to use a custom call recorder to record calls placed by Avaya Proactive Contact.
Which interface is required to use this?

A. Event SDK B. SSH C. VLTerm D. Agent API

Correct Answer: A

Question 5

Which three are required for license server setup? (Choose three.)

A. Tomcat B. JBOSS C. WebLM Installation D. The license file installed on each Avaya Proactive Contact (APC.system in a pod. E. The license file generated using the Avaya Product Licensing and Delivery System (PLDS)

Correct Answer: A,C,E

Question 6

In Avaya Proactive Contact 5.0, which application can be used to enable/disable the Agent Job list feature?

A. Editor B. Command User Interface (System Telnet) C. Agent Application D. Analyst

Correct Answer: B

Question 7

Which two statements describe what the LATELIST/LATEMARK feature does? (Choose two.)

A. Copy missing records from the prior day's calling list to the newly downloaded calling list. B. Mark duplicate records as unable to be called. C. Retain the ENTRYDATE field on consecutive day's downloads, and if desired, mark a record un-callable after x days on the system. D. Retain historical calling statistics for the last five attempts on each phone on consecutive day'sdownloads (e.g. date and time of call and completion code). E. Retain recall configuration data set on account on consecutive day's download.

Correct Answer: D,E

Question 8

A business wants to setup a hard-dialer with 400 lines and 200 agents. What should be the entry for the PORTS parameter in the master.cfg file?

A. 400 B. 800 C. 600 D. 200

Correct Answer: D

Question 9

A business wants to configure Avaya Proactive Contact 5.0 with Avaya Aura Contact Center for Blending. Which Avaya software is needed?

A. Telephone Application Programming Interface (TAPI) B. Communication Control Toolkit (CCT) C. Telephony Server Application Programming Interface (TSAPI) D. Application Enablement Services (AES)

Correct Answer: B

Avaya Proactive Contact Implementation and Maintenance - 3303 Exam Practice Test