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Isaca Certificaton CGEIT Exam Practice Test Questions Dumps Bundle!
ISACA CGEIT (Certified in the Governance of Enterprise IT) certification exam is designed for professionals who are responsible for managing and overseeing IT governance within an organization. Certified in the Governance of Enterprise IT Exam certification is globally recognized as a mark of excellence and credibility in the field of IT governance. It demonstrates that the individual has the necessary skills and knowledge to evaluate, manage, and improve the use of technology within an organization.
The CGEIT certification is an important credential for individuals who are looking to advance their career in the field of IT governance. It demonstrates a deep understanding of the principles and practices of IT governance and provides employers with the confidence that the certified individual can effectively manage IT resources to meet business objectives.
NEW QUESTION # 159
A CEO is concerned that IT costs have significantly exceeded budget without resulting benefits. The root causes are an overlap of IT projects and a lack of alignment with business demands. Which of the following would BEST enable remediation of this situation?
- A. Require IT business cases be approved by the board of directors.
- B. Implement an IT portfolio management policy.
- C. Assign a set of key risk indicators (KRIs) to each new IT project.
- D. Conduct a performance assessment of IT projects.
Answer: B
Explanation:
Implementing an IT portfolio management policy would best enable remediation of this situation because it would help the organization to establish and adopt a process for measuring and monitoring the value of IT investments. This process would let the organization manage IT investments similarly to a financial portfolio by balancing potential returns, determining if an investment fits the business objectives, and performing a risk assessment. An IT portfolio management policy would also help to avoid overlap and duplication of IT projects by providing a clear and consistent way of prioritizing, categorizing, and aligning them with the enterprise strategy and goals. An IT portfolio management policy would also facilitate the evaluation and reporting of IT performance and benefits realization
NEW QUESTION # 160
Which of the following BEST supports an IT staff restructure as part of an annual IT strategy review with senior management?
- A. Established IT key performance indicators (KPIs)
- B. External IT staffing benchmarks
- C. An updated business case for IT resourcing
- D. IT staff training program requirements
Answer: C
Explanation:
An updated business case for IT resourcing is a document that provides the rationale and justification for the proposed changes in the IT staff structure, such as the number, roles, skills, and costs of the IT personnel. An updated business case for IT resourcing should align with the IT strategy and objectives, as well as the business needs and expectations. An updated business case for IT resourcing should also include the benefits, risks, and impacts of the IT staff restructure, as well as the alternatives and recommendations12.
The other options are not as effective as an updated business case for IT resourcing to support an IT staff restructure. Established IT key performance indicators (KPIs) are measures that evaluate the performance and outcomes of the IT department, such as service quality, customer satisfaction, project delivery, and innovation. Established IT KPIs are important for monitoring and reporting the IT results and achievements, but they do not necessarily support an IT staff restructure, unless they are linked to the proposed changes in the IT staff structure3. IT staff training program requirements are specifications that define the learning needs and objectives of the IT personnel, such as skills development, knowledge enhancement, and career advancement. IT staff training program requirements are beneficial for improving the capabilities and competencies of the IT staff, but they do not directly support an IT staff restructure, unless they are aligned with the new roles and responsibilities of the IT personnel4. External IT staffing benchmarks are standards or best practices that compare the IT staff structure of other organizations or industries, such as staffing ratios, skill levels, or salary ranges. External IT staffing benchmarks are useful for assessing and improving the competitiveness and efficiency of the IT department, but they do not adequately support an IT staff restructure, unless they are customized and adapted to the specific context and situation of the organization5.
References: 1: How to Write a Business Case: 4 Steps to a Perfect Business Case Template - ProjectManager.com 2: How to Write a Business Case 4 Steps to a Perfect Business Case Template | Workfront 3: 18 Key Performance Indicator (KPI) Examples Defined - ClearPoint Strategy 4: How to Create an Effective Training Program: 8 Steps to Success - Convergence Training Blog 5: How to Benchmark Your Staffing Levels - HR Daily Advisor
NEW QUESTION # 161
Which of the following is the amount of risk an enterprise is willing to except in pursuit of its mission?
- A. Threats
- B. Vulnerability
- C. Inherent Risk
- D. Risk Appetite
Answer: D
Explanation:
Section: Volume C
NEW QUESTION # 162
What is the BEST criterion for prioritizing IT risk remediation when resource requirements are equal?
- A. IT audit recommendations
- B. Impact on business
- C. Deviation from IT standards
- D. IT strategy alignment
Answer: B
NEW QUESTION # 163
An enterprise is trying to increase the maturity of its IT process from being ad hoc to being repeatable. Which of the following is the PRIMARY benefit of this change?
- A. Process optimization is embedded across the organization.
- B. Required outcomes are more frequently achieved.
- C. Process performance is measured in business terms.
- D. Required outcomes are mapped to business objectives.
Answer: B
Explanation:
Explanation/Reference: https://books.google.com.pk/books?id=1iZ3qWnLU0oC&pg=PA218&lpg=PA218&dq=increase+the
+maturity+of+its+IT+process+from+being+ad+hoc+to+being+repeatable&source=bl&ots=u6T_F9VL- V&sig=ACfU3U0bLAxWfJhgn10- z1Qk0syhD_HCFw&hl=en&sa=X&ved=2ahUKEwjhn43L2fnpAhVC_qQKHRagBNcQ6AEwD3oECAQQAQ#v=o nepage&q=increase%20the%20maturity%20of%20its%20IT%20process%20from%20being%20ad%20hoc%
20to%20being%20repeatable&f=false
NEW QUESTION # 164
An IT team is having difficulty meeting new demands placed on the department as a result of a major and radical shift in enterprise business strategy. Which of the following is the ClO's BEST course of action to address this situation?
- A. Utilize third parties for non-value-added processes.
- B. Align the business strategy with the IT strategy.
- C. Review the IT risk appetite.
- D. Review the current IT strategy.
Answer: B
Explanation:
According to the CGEIT exam content outline1, one of the subtopics under the domain of Governance of Enterprise IT is "Governance Strategy Alignment with Enterprise Objectives". This subtopic covers the process of ensuring that the IT strategy is aligned with the business strategy and supports the achievement of enterprise goals and objectives. Therefore, the best course of action for the CIO in this situation is to align the business strategy with the IT strategy, which would help the IT team to meet the new demands and deliver value to the enterprise. References: 1: CGEIT Exam Content Outline | ISACA
NEW QUESTION # 165
Which of the following MOST effectively prevents an IT system from becoming technologically obsolete before its planned return on investment (ROi)?
- A. Ensuring that the system is maintained in compliance with enterprise architecture (EA) standards
- B. Obtaining independent assurance that the system will conform to future business requirements
- C. Requesting periodic third-party assessments of the system throughout its life
- D. Obtaining long-term support commitments from the system platform vendors)
Answer: A
Explanation:
Ensuring that the system is maintained in compliance with enterprise architecture (EA) standards is the most effective way to prevent an IT system from becoming technologically obsolete before its planned return on investment (ROI), because it ensures that the system is aligned with the current and future business needs, goals, and strategies of the organization. Enterprise architecture (EA) standards define the principles, guidelines, and best practices for designing, developing, and managing IT systems in a consistent, coherent, and integrated manner across the organization. By following EA standards, IT leaders can ensure that the system is compatible with the existing and emerging technologies, platforms, and frameworks that support the business processes and functions. EA standards also help IT leaders to monitor and evaluate the performance, quality, security, and reliability of the system, and to identify and address any gaps, issues, or risks that may affect its functionality or value. EA standards also facilitate the communication and collaboration among different stakeholders involved in the system lifecycle, such as business users, IT staff, vendors, and auditors.
By maintaining the system in compliance with EA standards, IT leaders can ensure that the system delivers the expected benefits and value to the organization and achieves its planned ROI. References := ISO/IEC/IEEE
42020:2019(en), Software, systems and enterprise ? Architecture processes, Sample: Enterprise Architecture Standards - CIO Portal, Obsolescence management for IT leaders - Information Age
NEW QUESTION # 166
What is the BEST way for an IT governance board to establish standards of behavior for the adoption of artificial intelligence (Al)?
- A. Include ethics topics within onboarding and awareness training.
- B. Include specific ethics clauses in vendor agreements and contracts.
- C. Review and update the data privacy policy to align with industry standards.
- D. Direct the creation and approval of an ethical use policy.
Answer: B
NEW QUESTION # 167
The board of directors of a major retail chain wants to know what capabilities are in place to prevent customer credit card data from being hacked. Which of the following should be established to provide useful information about a potential future event?
- A. Lag indicators
- B. Lead indicators
- C. Risk tolerance
- D. Performance indicators
Answer: B
NEW QUESTION # 168
Event Management, Problem Management, Access Management, and Request Fulfillment are part of which of the following stages of the Service Lifecycle?
- A. Service Transition
- B. Service Strategy
- C. Continual Service Improvement
- D. Service Operation
Answer: D
Explanation:
Section: Volume B
NEW QUESTION # 169
Which of the following areas tracks the project delivery, and monitors the IT services?
- A. Value delivery
- B. Strategic alignment
- C. Performance measurement
- D. Risk management
Answer: C
NEW QUESTION # 170
Which of the following domains of CGEIT aims to guarantee that the IT function remains aligned with the organization's strategic objectives?
- A. Strategic Alignment
- B. Value Delivery
- C. Risk Management
- D. IT Governance Framework
Answer: D
NEW QUESTION # 171
Which of the following is the process of defining the way work is performed and the tasks that a given job requires?
- A. Job design
- B. Job analysis
- C. Recruitment
- D. Selection
Answer: A
NEW QUESTION # 172
Which of the following domains of COBIT covers areas such as the execution of the applications within the IT system and its results as well as the support processes that enable the effective and efficient execution of these IT systems?
- A. Monitor and Evaluate
- B. Acquire and Implement
- C. Plan and Organize
- D. Deliver and Support
Answer: D
NEW QUESTION # 173
A retail enterprise has cost reduction as its top priority. From a governance perspective, which of the following should be the MOST important consideration when evaluating different IT investment options?
- A. Support for increased sales
- B. Industry best practices
- C. Risk associated with each option
- D. Business value impact
Answer: D
Explanation:
The most important consideration for IT governance is to align IT investments with business objectives and deliver value to the enterprise. Cost reduction is one of the possible objectives, but not the only one. Therefore, the business value impact of each option should be evaluated to ensure that the IT investment supports the enterprise strategy and goals. References:= CGEIT Exam Content Outline, Domain 1: Governance of Enterprise IT, Subtopic A: Governance Framework, Task 1: Establish and maintain a governance framework that aligns with enterprise objectives, ensures value creation from IT-enabled investments, and manages risk at an acceptable level.
NEW QUESTION # 174
Which of the following steps are performed in the Planning phase of IT Assurance methodology? Each correct answer represents a complete solution. Choose all that apply.
- A. Scope and plan assurance initiatives.
- B. Perform a quick risk assessment.
- C. Assess process maturity.
- D. Plan the risk-based assurance initiatives.
Answer: B,C,D
NEW QUESTION # 175
An enterprise is concerned that ongoing maintenance costs are not being considered when prioritizing IT-enabled business investments. Which of the following should be the enterprise's FIRST course of action?
- A. Mandate an enterprise architecture (EA) review with business stakeholders.
- B. Implement a balanced scorecard for the IT project portfolio.
- C. Establish a portfolio manager role to monitor and control the IT projects.
- D. Require business cases to have product life cycle information.
Answer: D
Explanation:
A product life cycle is the length of time from a product first being introduced to consumers until it is removed from the market. It consists of four or five stages, depending on the source: introduction, growth, maturity, decline, and sometimes development1. A product life cycle information can help the enterprise to estimate the ongoing maintenance costs of IT-enabled business investments, as well as their expected benefits, risks, and returns. By requiring business cases to have product life cycle information, the enterprise can prioritize IT-enabled business investments based on their long-term value and alignment with the enterprise's objectives2.
A balanced scorecard is a management system that clarifies the strategy and vision of an organization, translating them into action that can be tracked. It uses four perspectives: financial, customer, internal business process, and knowledge, education, and growth3. A balanced scorecard for the IT project portfolio can help the enterprise to measure the performance and value of IT projects, but it does not necessarily consider the ongoing maintenance costs of IT-enabled business investments.
A portfolio manager is a specialized project manager who focuses on IT projects. They are responsible for keeping projects within budget, optimizing time management for IT teams, and allocating resources appropriately4. Establishing a portfolio manager role to monitor and control the IT projects can help the enterprise to manage its IT project portfolio more effectively, but it does not address the issue of prioritizing IT-enabled business investments based on their ongoing maintenance costs.
An enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of an organization. It describes the current and future state of the organization in terms of its strategy, processes, information systems, and technology infrastructure5. Mandating an EA review with business stakeholders can help the enterprise to align its IT-enabled business investments with its strategic goals and ensure compliance with defined security rules, but it does not solve the problem of considering the ongoing maintenance costs of IT-enabled business investments.
NEW QUESTION # 176
Which of the following provides the BEST evidence of effective IT governance?
- A. Business value and customer satisfaction
- B. IT risk identification and mitigation
- C. Comprehensive IT policies and procedures
- D. Cost savings and human resource optimization
Answer: A
NEW QUESTION # 177
An enterprise plans to implement a business intelligence (Bl) tool with data sources from various enterprise applications. Which of the following is the GREATEST challenge to implementation?
- A. Data definition and mapping sources from applications
- B. Large volumes of data fed from enterprise applications
- C. Interface issues between enterprise and Bl applications
- D. The need for staff to be trained on the new Bl tool
Answer: B
NEW QUESTION # 178
It has been discovered that multiple business units across an enterprise are using duplicate IT applications and services to fulfill their individual needs. Which of the following would be MOST helpful to address this concern?
- A. Enterprise risk framework
- B. IT project roadmap
- C. Enterprise architecture
- D. IT service management
Answer: C
NEW QUESTION # 179
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