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Salesforce Certified Slack Consultant Sample Questions:

1. Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?

A) Both eDiscovery and DLP applications require read & write access to Slack data.
B) eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
C) eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.
D) eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.

2. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Org-wide default channel, required
B) Org-wide default channel, optional
C) Multi-workspace public channel
D) Org-wide channel, required

3. You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

A) Slack's analytics Web APIs
B) Member analytics dashboard
C) SCIM analytics dashboard
D) Org-level analytics dashboard

4. According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?

A) Annually
B) Monthly
C) Quarterly
D) Ad hoc

5. You just kicked off a new engagement with a customer and you're in the initial experience discovery phase, gathering information about your customer.
Why is it important to ask your client about existing Slack apps and frequently used apps for the Slack launch experience?

A) There may be apps that impede the adoption of Slack.
B) Users may need training on other apps to make their work more productive.
C) There may be opportunities for new Slack integrations that can make the Slack user experience more productive.
D) There may be unequal access to apps based on teams and departments.

Solutions: