Exam Name: Certified System Architect (CSA) 74V1
Certification Provider: Pegasystems
Corresponding Certification: Pega CSA
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Pegasystems PEGACSA74V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Diagnostics | - Troubleshooting application behavior - Basic reporting concepts |
| User Interface and Channels | - UI rules and section design - User experience and forms |
| Data Modeling and Integration | - External system integration basics - Data objects and data pages |
| Application Design and Architecture Fundamentals | - Application layering and class structure - Pega application structure and rule-based architecture |
| Security and Access Control | - Roles, access groups, and privileges |
| Decision Management Basics | - Decision tables and decision rules - Simple automation and routing logic |
| Case Management | - Stages, steps, and processes - Case types and lifecycle design |
Pegasystems Certified System Architect (CSA) 74V1 Sample Questions:
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
- A. Assign a new insurance claim to a case worker to process.
- B. Phone a customer for additional information about the case.
- C. Text the customer with status changes in an insurance claim.
- D. Fax a new insurance claim to the auto repair shop.
You have been asked to create a report definition that includes information about the sales offices and sales representatives. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to include the report in a new report category specifically for the sales group.
What two configurations are required to support this request? (Choose Two)
- A. Select the report definition option that displays your report in the Report Browser.
- B. Select the option in the Report Browser that allows users to view your report.
- C. Add a report category for sales group reports in the Report Browser.
- D. Create a report category rule for sales office reports.
Which requirement can be implemented through circumstancing?
- A. An application sets the default shipping option for orders that exceed USD100 to two-day delivery.
Otherwise, the default option is five-day delivery. - B. An application audits insurance claims that an insurance adjuster values at USD10000 or greater.
Otherwise, the claim is approved. - C. An application establishes a goal of four hours to adjust claims for platinum customers. For other customers, the application establishes a goal of one business day.
- D. An application routes upgrade requests for US customers to one work queue, and requests for European customers to a different work queue.
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
When the customer logs in:
The application identifies the customer upon login.
The case type lists the last 10 orders placed by the customer.
The customer can select one of the previous 10 orders as the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.
Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right.
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