Exam Name: Certified System Architect (CSA) 74V1
Certification Provider: Pegasystems
Corresponding Certification: Pega CSA
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Pegasystems PEGACSA74V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Security | 8% | - Access roles and privileges - Connectors and services - Security basics |
| Topic 2: Case Management | 25% | - Work assignments and queues - Service Level Agreements (SLAs) - Case lifecycle and stages - Process modeling and automation |
| Topic 3: Business Logic and Automation | 12% | - Validation and calculations - Decision rules and strategies - Declarative rules |
| Topic 4: Data Modeling and Management | 20% | - Class structure and inheritance - Data pages and data sources - Relationships and data validation - Properties and data types |
| Topic 5: Application Design and Structure | 20% | - Rule resolution and inheritance - Application creation and configuration - Pega application architecture |
| Topic 6: User Interface Configuration | 15% | - Navigation and UI best practices - Controls and form design - Harnesses, sections, and layouts |
Pegasystems Certified System Architect (CSA) 74V1 Sample Questions:
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
- A. Add an Item Retention alternate stage and define a process for retention of item.
- B. Replace the Wait step in the Item Return stage with a Change Stage step.
- C. Add a condition to skip the Item Return stage when a return is not necessary.
- D. Add a decision in the Item Return process to change the stage when a return is not necessary.
You configure an application to allow users to download a mobile app. When users select one of the three supported platforms (Android, iOS, or Windows Mobile), the application opens a new window pointing to the appropriate app store.
How do you configure this behavior?
- A. Add a button for each platform and configure an action set for each button. In each action set, specify a click event and add an action that opens the vendor's URL in a window.
- B. Add one button and configure one action set. In the action set, specify a click event with three actions to open each vendor URL in a window. Apply a when rule to each action to determine the correct URL.
- C. Add three check boxes and one button. For each check box, configure an action set with a click event to set the value of the URL. For the button, configure an action set with a click event to open the URL in a window.
- D. Add one button and configure three action sets. In each action set, specify a click event and add an action that opens the vendor's URL in a window.
You create an application to track package deliveries.
Choose three elements that are essential for this application. (Choose Three)
- A. A set of fields to capture the shipping details
- B. A work party to represent the customer
- C. A delivery cancellation child case
- D. A user view to enter the shipping details
- E. A shipment tracking case type
Which requirement is satisfied by configuring a service level agreement?
- A. Users are notified when they receive an assignment.
- B. Transaction dispute cases are considered more urgent than address change cases.
- C. Requests from customers with elite status go to a dedicated work group.
- D. A transaction review is completed within 24 hours.
In the Answer Area, identify the data access option for each type of reference data.
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