Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
Certification Provider: Salesforce
Corresponding Certification: Nonprofit Cloud Consultant
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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategies | 18% | - Define testing and deployment strategies - Manage consulting engagement lifecycle - Apply governance and change management |
| Topic 2: Solution Design | 32% | - Evaluate Nonprofit Cloud, platform and third-party solutions - Recommend use of industry common features - Align business processes to data model and features |
| Topic 3: Integration and Data Management | 15% | - Plan data migration and governance - Manage duplicates and data quality - Select data and integration tools |
| Topic 4: Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure grantmaking functionality - Configure program management and outcomes |
| Topic 5: Nonprofit Cloud Setup | 22% | - Enable features and manage permissions - Configure stakeholder management - Set up program and case management |
| Topic 6: Analytics and Reporting | 11% | - Measure impact and program outcomes - Design nonprofit-specific reports and dashboards |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit on Unlimited Edition uses direct mail extensively as a fundraising channel. The nonprofit wants to automate the search for duplicate contact records. What should the consultant recommend implementing?
- A. Matching Rules
- B. Duplicate Rules
- C. Duplicate Jobs
- D. Scheduled Apex Jobs
Correct Answer: C 🗳️
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A nonprofit organization uses Nonprofit Cloud for Grantmaking. What should the organization add to the Individual Application record page to be able to review an applicant's submitted budget?
- A. The Budget Allocations related list
- B. The Budget component
- C. The Budget Category related list and the Budget Category Value related list
Correct Answer: B 🗳️
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What is a consideration a consultant should be aware of when implementing Person Accounts in Nonprofit Cloud?
- A. The Is Person Account field can be used to exclude Person Accounts from Automation Rules and Validation Rules on the Account object.
- B. All standard and custom Contact fields will have an API name that begins with Person when being referenced through a Person Account.
- C. All AppExchange Packages have been confirmed to be compatible with Person Accounts.
Correct Answer: A 🗳️
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A nonprofit is migrating from a legacy donor management database. The database has donor contact information, donation history, and payment information. How should the consultant load the data from the database using a single file to create the related records?
- A. NPSP Data Importer
- B. Workbench
- C. Data Import Wizard
- D. Data Loader
Correct Answer: A 🗳️
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The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000. How should this be accomplished?
- A. Create a custom Lightning component that dis9plays all Engagement Plans. Add the component to the Opportunity Lightning Page. Assign the Lightning Page as the Org Default and Activate it.101112
- B. Add the Related List - Single Lightning component to the Opportunity Lightning pa13ge. Add a component visibility filter to display the Engagement Plan when the Opportunity Amount field is greater than 10,000.
- C. Create a tab and associate the Engagement Plan object to the tab. Add the Related List - Single Lightning component and set it to Engagement Plans. Give read access for the Engagement Plan object to all profiles.8
- D. Add the Related Lists component to the Opportunity Lightning page. Set the component visibility filter to ensure the Opportunity Amount field is greater than 10,000. Assign the page to the development director's profile.
Correct Answer: B 🗳️
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