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For more info read reference:

Microsoft learning site Introduction to PowerApps

Implementing Power Virtual Agents Chatbots (10-15%)

To answer the questions related to this exam topic, the learners are required to develop expertise in the following areas:

  • Creating a chatbot (assigning a chatbot to an environment; publishing a chatbot; sharing a chatbot; adding chatbots to Teams as well as other channels; monitoring and diagnosing bot usage, performance, topic usage);
  • Configuring topics (defining topic conversation triggers; creating messages, questions, conditions; extracting topics from a web page; implementing escalations, greetings, statuses, error messages; calling the Power Automate flow in order to run an action);
  • Configuring entities (creating custom entities; implementing entities in conversations; implementing variables to store data).

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/pl-200

Skills measured

  • Create apps by using Power Apps (20-25%)
  • Configure Microsoft Dataverse (25-30%)
  • Integrate Power Apps with other apps and services (15-20%)
  • Implement Power Virtual Agents chatbots (10-15%)
  • Create and manage Power Automate (15-20%)

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Microsoft PL-200 Exam Syllabus Topics:

SectionObjectives
Topic 1: Implement Power Pages and Power Virtual Agents- Configure Power Pages sites and security
- Build and manage chatbots using Power Virtual Agents
Topic 2: Automate business processes using Power Automate- Create and manage cloud flows
- Integrate approvals and connectors
- Configure business process flows
Topic 3: Create apps using Power Apps- Build canvas apps
- Customize forms and views
- Build model-driven apps
Topic 4: Manage Power Platform solutions- Manage environments and governance
- Create and deploy solutions
- Integrate Power BI and analytics
Topic 5: Configure Microsoft Dataverse- Manage tables, columns, and relationships
- Configure security roles and business units
- Work with Dataverse data management features

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