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IBM C9560-023 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Support Provider's Level 1 and Level 2 roles and responsibilities.
Topic 2
  • Section 2: Support Provider's Roles and Responsibilities
Topic 3
  • Support Provider Level 1 support procedures and problem
Topic 4
  • Options available to our customers to obtain IBM customer support.

Reference: https://www-03.ibm.com/certify/exam.html?id=C9560-023

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