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HP HP2-B149 Exam Syllabus Topics:

HP Selling HP Printing Hardware 2017 Sample Questions:

1. While discussing HP products with a customer, when would it be a good time to incorporate the sustainability advantages of HP products?

A) when the customer mentions they are not using Original HP cartridges in HP printers
B) when the customer says their goal is to increase productivity and employee convenience
C) when the customer wants to gain management control over multi-vendor print environment
D) when the customer wants to improve the security of their overall product fleet

2. Which of the following questions helps to determine a customer's workflow?

A) Does the client currently use print management and output solutions?
B) What is the estimated total company paper usage per month?
C) How often does the customer order supplies?
D) What is the estimated number of employees using office printers?

3. Which customer need creates an up-sell opportunity for enterprise-class devices, even if the monthly print volumes or number of users is not very high?

A) Customer is a strategic thinker who recognizes the value of long-term investment protection through FutureSmart (industry's only upgradeable firmware).
B) All of the above.
C) The customer is interested in solutions extensibility.
D) Security is a priority for the customer.
E) The customer is interested in digitizing paper through enhanced scanning or workflow solutions.

Solutions: