Exam Name: Avaya Midsize Solution Design Exam
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS
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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Midsize Solution Fundamentals | - Avaya IP Office architecture overview
|
| Topic 2: Collaboration and Unified Communications | - Communication services integration
|
| Topic 3: Security and Network Design | - Network considerations
|
| Topic 4: Solution Design Principles | - Customer requirements analysis
|
Avaya Midsize Solution Design Sample Questions:
With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?
- A. The color display
- B. The J100 wireless module
- C. The JBM24/JEM24 button module
- D. The built-in volume boost
You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.
Based on this configuration of endpoints and users, which ports are required?
- A. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
- B. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
- C. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
- D. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. Web Chat
- B. Predictive Outbound
- C. MMS Text Messages
- D. Scanned Documents
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
Refer to the IT-FAC scenario and exhibits.
The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It operates on a separate DECT network.
- B. It supports off-premise connectivity.
- C. It uses a line of ruggedized endpoints.
- D. It utilizes the WiFi network of APs.
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?
- A. Proactive Outreach Manager
- B. Communication Control Toolkit
- C. Orchestration Designer
- D. Outbound Campaign Management Tool
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