Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS
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Updated: Sep 16, 2026
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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Networking and Infrastructure Design | - Infrastructure Requirements
|
| Topic 2: Implementation and Migration Planning | - Deployment Strategy
|
| Topic 3: Unified Communications and Collaboration Design | - UC Applications
|
| Topic 4: Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Topic 5: Solution Sizing and Bill of Materials | - Solution Configuration
|
| Topic 6: Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Topic 7: Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
Siehe Szenario: IT-FAC.
Sie beabsichtigen, IT-FAC zu empfehlen, die Geopräsenzfunktion zu verwenden, um den Überblick über das Sicherheits- und Wartungspersonal zu behalten.
Welche Anwendung und Bereitstellungsoption bietet diese Funktionalität?
- A. Avaya Communicator mit iOS- oder Android-Smartphones
- B. one-X Mobile Preferred mit Windows-Smartphones
- C. Scopia Mobile mit iOS- oder Android-Smartphones
- D. one-X Mobile Preferred mit iOS- oder Android-Smartphones
Correct Answer: D 🗳️
Was ist der Vantage-Sprachassistent?
- A. Eine Vantage-Anwendung aus dem Google Play Store
- B. Eine Vantage-Anwendung für den K155
- C. Eine Vantage-Anwendung aus dem Apple App Store
- D. Eine optionale lizenzierte Funktion für jedes Vantage-Gerät
Correct Answer: A 🗳️
Sie schlagen eine Avaya Midsize-Lösung mit 200 Agenten, 10 Supervisoren, 225 Nicht-Agenten-UC-Benutzern und
200 Nicht-Agent-Telefoniebenutzer.
Wie viele Telefoniebenutzer und UC-Benutzer würden in Ihrer Stückliste enthalten sein?
- A. 400 Telefoniebenutzer und 235 UC-Benutzer
- B. 410 Telefoniebenutzer und 225 UC-Benutzer
- C. 200 Telefoniebenutzer und 435 UC-Benutzer
- D. 210 Telefoniebenutzer und 425 UC-Benutzer
Correct Answer: C 🗳️
Wann wird im Powered by-Angebot Fallback-Twinning mit einem externen Gerät bereitgestellt?
- A. Nach dem Klingeln des Mobilgeräts eine administrierbare Anzahl von Klingeltönen.
- B. Wenn das mobile Gerät den Kontakt zum IP Office im Cloud-Rechenzentrum verliert
- C. Wenn das IP Office-Telefon den Kontakt zum IP Office im Cloud-Rechenzentrum verliert
- D. Wenn der Simultanmodus für den IP Office-Benutzer nicht verfügbar ist
Correct Answer: A 🗳️
Siehe Szenario: IT-FAC.
Mit ihrem neuen IP Office beschließen Sie, den mobilen Benutzern Twinning vorzuschlagen. Um externe Anrufe von IP Office zu diesen mobilen Benutzern, lokal oder extern, zu verdoppeln, sind zwei Amtsleitungen erforderlich; eingehend und ausgehend. Zur Unterstützung von 10 gleichzeitigen Anrufen sind 20 Amtsleitungen erforderlich.
Welche anderen Designaspekte müssen neben der Anzahl der für die Weiterleitung von Anrufen erforderlichen Amtsleitungen berücksichtigt werden?
- A. Die ankommende und abgehende Amtsleitung muss digital sein.
- B. Die ankommende Amtsleitung muss digital sein und die abgehende kann analog oder digital sein.
- C. Die ankommende Amtsleitung kann analog oder digital sein und die abgehende Amtsleitung muss digital sein.
- D. Die ankommende und abgehende Amtsleitung kann analog oder digital sein.
Correct Answer: B 🗳️
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