Exam Name: Specialist IP Telephony Implement and Support Elective Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Avaya 132-S-911 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Features & Services Implementation | 15% | - SIP Trunking & SES Integration - Voice Mail & Messaging Integration - Call Routing & Dial Plans - Advanced Call Features |
| Troubleshooting & Problem Resolution | 15% | - Endpoint Registration Problems - Gateway & Trunk Troubleshooting - Call Quality & Media Issues - System Log Analysis |
| Installation & Initial Configuration | 25% | - Server and Gateway Installation - Network Integration & IP Connectivity - Firmware and Software Updates - Basic Call Processing Setup |
| System Administration & Maintenance | 25% | - System Backup & Restore - Performance Monitoring - User and Station Administration - Security Configuration |
| System Architecture & Components | 20% | - IP Endpoints & Phones - Licensing & Software Structure - Media Gateways (G250, G350, G450, G650) - Avaya Communication Manager |
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