HP2-H65 by HP Valid Free Exam Practice Test

Question 1

A customer states that the standard base warranty is sufficient. How should you respond?

A. 80% of customers who start with the standard base warranty will pay for enhanced service coverage before the standard warranty expires. B. The standard base warranty only lasts 30 days. You might as well start by buying services to provide greater protection lor your devices. C. With a base warranty, you cannot choose the service level or the repair method. Can you afford to wait if repairs are needed? What happens after the base warranty expires? D. The price difference between services and hardware is so little. Does it make sense to only count on the standard base warranty?

Correct Answer: B

Question 2

Why is it important to register HP Services?

A. Registering HP Services entitles the customers to valuable rebates. B. When a customer calls for support, the HP Services agent can verify the customer and which services they are entitled to. C. It is less expensive to replace registered HP devices than devices that are not registered. D. Registering HP Services is required to set up automatic renewal of services.

Correct Answer: B

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Question 3

Why does investing in HP Services matter to your customers?

A. resell HP Services B. give customers incremental discounts on accessories C. help reduce the impact of downtime and maximize employee productivity D. earn money on rebates

Correct Answer: C

Question 4

Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:
*Meeting environmental policies when disposing of the aging PCs
*Protecting the new PCs from theft and keeping sensitive data secure
Which solution would you offer to your customer?

A. Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security B. Deinstallation + Image load + Installation services C. Installation services + Labeling and Tagging + Data and Device Security D. Next Business Day onsite + Labeling and Tagging

Correct Answer: A

HP Selling HP Personal Systems Services 2018 - HP2-H65 Exam Practice Test