ADX-211 Exam Practice Questions prepared by Salesforce Professionals
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NEW QUESTION # 121
Which three actions can occur when an administrators clicks "save" after making a number of changes to Knowledge data categories in a category group and changing their position in the hierarchy? Choose three.
- A. Users may temporarily experience performance issues when searching for articles
- B. The contents of category drop-down menu change
- C. Users are temporarily locked out of the ability to access articles
- D. The history of article usage is reset to zero utilization
- E. The articles and questions visible to users change
Answer: A,B,E
NEW QUESTION # 122
The administrator at AW Computing implements multi-factor authentication using the Salesforce Authenticator app downloaded on company-provided iPhones. A sales rep breaks their phone and needs to update an opportunity record.
How should the administrator grant access for the sales rep?
- A. Delegate multi-factor identification to the sales rep.
- B. Generate a temporary identity verification code for the rep.
- C. Add the sales rep's IP address to the trusted IP ranges.
- D. Instruct the sales rep to log in from the company's VPN.
Answer: B
Explanation:
To grant access for the sales rep who broke their phone and needs multi-factor authentication using Salesforce Authenticator app, the administrator can generate a temporary identity verification code for them. This code allows users who don't have their verification method available to log in securely without compromising their account security. Reference: https://help.salesforce.com/s/articleView?id=sf.identity_verification_codes.htm&type=5
NEW QUESTION # 123
The distributors at Cloud Kicks are eligible for support based on a specific service contract-How should the administrator show this in Salesforce?
- A. Add a service contract to the record.
- B. Use entitlement management.
- C. Turn on Service Cloud.
- D. Build a new custom object.
Answer: B
Explanation:
Entitlement management lets you create and maintain service contracts that specify the support terms for each account. You can use entitlement processes to automatically apply the correct service contract to a case based on criteria you define. Reference: https://trailhead.salesforce.com/en/content/learn/modules/entitlements/entitlements_overview
NEW QUESTION # 124
How should an administrator ensure the appropriate number of digits are entered Into the custom encrypted field created to capture credit card numbers on the Opportunity object?
- A. Create a validation rule to ensure the length.
- B. Enter the number of digits at the field level.
- C. Define the number of mask characters.
- D. Use the credit card number mask type.
Answer: A
Explanation:
A validation rule is a formula that validates the data entered by a user and prevents the record from being saved if the data does not meet certain criteria. In this case, the administrator can create a validation rule to ensure that the custom encrypted field for credit card numbers has exactly 16 digits. The other options are not applicable for encrypted fields. Reference: https://help.salesforce.com/s/articleView?id=sf.fields_about_encrypted_fields.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
NEW QUESTION # 125
Cloud Kicks users report receiving an "Apex CPU time limit exceeded" error message when attempting to close certain opportunity records. This does not occur on every opportunity record change or for every user.
What is the recommended method for the administrator to identify the cause?
- A. Set up Apex Exception Email alerts
- B. Review the Setup Audit Trail.
- C. Monitor with Login Forensics.
- D. Enable Debug Logging for users.
Answer: D
Explanation:
Debug logs capture database operations, system processes, and errors that occur when executing a transaction or running unit tests. Debug logs can help identify the cause of Apex CPU time limit exceeded errors by showing the execution time of each Apex statement and trigger. Reference: https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_debugging_debug_logs.htm
NEW QUESTION # 126
Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.
What action should an administrator take before the Relationship field can be deleted?
- A. Delete the Roll-up Summary field on the parent.
- B. Select the Allow Reparenting' checkbox on the Master-detail field.
- C. Change the field type to a Lookup Relationship.
- D. Uncheck 'Delete this record also' to turn off cascading deletes.
Answer: B
NEW QUESTION # 127
Which actions can you add to a milestone? (Choose three answers.) * (1 Point)
- A. Violation actions
- B. Success actions
- C. Repeat actions
- D. Warning actions
Answer: A,B,D
NEW QUESTION # 128
In addition to setting the standard price, what must you also do in order to add a Product to a Custom Price Book? * (1 Point)
- A. Enter a Product Code.
- B. Enter a Product Description.
- C. Select a Product Family
- D. Check the Active checkbox.
Answer: D
NEW QUESTION # 129
Ursa Major Solar customers have two levels of support available based on their contracted services. Gold-level customers receive email and chat support with a 2-day response window. Platinum-level customers receive 24/7 phone and chat support with a 2-hour response window.
What should an administrator configure to ensure support agents respond within an appropriate service level?
- A. Entitlement Process
- B. Assignment Rule
- C. Omni-Channel
- D. Escalation Rules
Answer: D
NEW QUESTION # 130
AW Computing wants to embed a report chart on the Account record page that shows the value of closed sales for that account. The chart should be limited to users in the Sales Manager role on the Account record pages.
how should this be accomplished?
- A. Filter component visibility for the Sales Manager role.
- B. Filter component visibility for the Account ID.
- C. Create a new page layout for the Sales Manager role.
- D. Create a new report and assign it to the component.
Answer: B
Explanation:
To embed a report chart on a record page, you need to use a lightning component that displays report charts. You can filter the component visibility by setting conditions based on record fields, user attributes, or device type. In this case, you can filter the component visibility by matching the Account ID field on the report chart with the Account ID field on the record page. This will ensure that only the relevant data for that account is shown on the chart. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_embed_chart_lightning.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.app_builder_set_component_visibility.htm&type=5
NEW QUESTION # 131
DreamHouse Realty has a rental team and a real estate team. The two teams have different safes processes and capture different client information on their opportunities.
How should an administrator extend the Opportunity object to meet the teams' different needs?
- A. Add a section for Rental and a section for Real Estate on the Opportunity Master Record Type to keep the information separate.
- B. Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams.
- C. Leverage Opportunities for the Real Estate Team and create a new custom object for the Rental Team Opportunities.
- D. Create Opportunity Teams for the Rental and Real Estate Teams and make appropriate fields visible to only the necessary team.
Answer: B
Explanation:
As explained in question 4, record types allow administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By using separate record types for rental and real estate opportunities, DreamHouse Realty can capture different client information on their opportunities using custom page layouts for each record type. The record types can also determine which sales processes and paths are available for each opportunity type. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
NEW QUESTION # 132
Universal Containers wants customers who buy the Freight Container product to be billed in monthly installments. How should an administrator meet this requirement?
- A. Create custom fields on the product.
- B. Create a default revenue schedule on the product.
- C. Create a workflow rule on the product.
- D. Create a default quantity schedule on the product
Answer: B
NEW QUESTION # 133
A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.
What steps should the administrator perform to stop the fault messages from going to the consultant?
- A. Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.
- B. Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.
- C. Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.
- D. Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.
Answer: A
Explanation:
This option will allow the administrator to change the recipient of the fault messages from the consultant's email to the system admin's email without modifying any flows or processes. The other options are either not feasible or not effective. Reference: https://help.salesforce.com/articleView?id=flow_concepts_error_email.htm&type=5
NEW QUESTION # 134
Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.
What automation solution should be used to send the notification?
- A. Process Builder
- B. flow
- C. Heroku
- D. Workflow Action
Answer: B
NEW QUESTION # 135
Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.
What should the administrator do to allow the service and sales Manager to sec all Accounts?
- A. Configure a custom profile for each manager that gives them view All on Accounts.
- B. Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.
- C. Move the Service and Sales Managers higher in the role hierarchy.
- D. Set the organization-wide default for Accounts to Public Read Only.
Answer: B
Explanation:
A permission set is a collection of settings and permissions that can extend users' functional access without changing their profiles. By creating a permission set with view All on Accounts and assigning it to the service and sales managers, an administrator can grant them access to all account records in their org without modifying their existing profiles. Reference: https://help.salesforce.com/s/articleView?id=sf.users_permissionsets.htm&type=5
NEW QUESTION # 136
An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.
Choose 2 answers
- A. Open the flow In Debug mode and Run the Flow as another user.
- B. Log in as another user and run the flow.
- C. Change the user experiencing the issue to the System Administrator profile.
- D. Change the Default Case Creator to the user's manager.
Answer: A,B
NEW QUESTION # 137
Ursa Major Solar's administrator has configured multiple record-triggered flows to run before or after the record is saved on the Account object.
What should the administrator consider when a record-triggered flow executes first?
- A. The flow with the longest execution time will execute first.
- B. Assign the highest priority to the record-triggered flow which should execute first.
- C. The flow with the shortest execution time will execute first.
- D. The order in which those flows are executed is not guaranteed.
Answer: D
NEW QUESTION # 138
Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunity is in the Proposal stage a week before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.
How should these requirements be met without using code?
- A. Create a schedule-triggered flow. Configure the trigger to flow weekly.
- B. Create a schedule-triggered flow for the Opportunity object. Configure the trigger to flow daily.
- C. Create a record-triggered flow with scheduled paths. Configure the trigger to flow after the record is saved.
- D. Create a record-triggered flow with scheduled paths. Configure the trigger to flow before the record is saved.
Answer: B
NEW QUESTION # 139
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