ADM-201 Exam Questions - Real & Updated Questions PDF
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The ADM-201 certification exam measures various skills, including Salesforce application configuration, security and access, data management, analytics and reporting, and automation. Passing this certification exam demonstrates that the individual has a comprehensive understanding of Salesforce and is capable of performing various administrative tasks. It also enhances the individual's credibility, increases their chances of getting hired, and opens up various career opportunities in the Salesforce ecosystem.
NEW QUESTION # 113
Which type of field could you use to create a relationship between a custom object and another object?
- A. All of the above
- B. Master-Detail Relationship
- C. One-to-Many Relationship
- D. Many-to-Many Relationship
Answer: B
Explanation:
Section: Volume I
NEW QUESTION # 114
To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout.
- A. False
- B. True
Answer: B
NEW QUESTION # 115
The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers
- A. Configure two separate approval processes.
- B. Populate the Manager standard field on the sales users' User Detail page.
- C. Create a custom Discount field on the opportunity to capture the discount amount
- D. Allow the submitter choose the approver manually.
Answer: A,C
Explanation:
Explanation
Discount is not a standard field on the Opportunity object, so you need to create a custom field to capture the discount amount or percentage for each opportunity. To set up an approval process where opportunity discounts over 30% need to be approved by the VP of sales, and any discounts above 10% need to be approved by the user's manager, you need to configure two separate approval processes with different entry criteria based on the discount field value and different approvers based on their roles. References:
https://help.salesforce.com/s/articleView?id=sf.approvals_getting_started.htm&type=5
NEW QUESTION # 116
Universal Containers is designing a new case management process with the following requirements: - Both support agents and product managers need to participate in the case process. - Cases must be updated as they move through the steps in the process. - All changes to a case must be tracked. Which configuration steps are required for the new case management implementation? Select
2 correct answers.
- A. Configure case status values.
- B. Create list views for each case queue.
- C. Update case comments using a trigger.
- D. Enable field tracking history for fields.
Answer: A,D
NEW QUESTION # 117
Accounts can be created by converting a lead to an opportunity, or by manual entry.
- A. False
- B. True
Answer: B
NEW QUESTION # 118
How many lead assignment rules can be active at one time?
- A. Eleven
- B. One
- C. Two
- D. Twenty-three
Answer: B
Explanation:
Section: Volume I
Explanation/Reference:
NEW QUESTION # 119
Is possible to view a forecast based on all of the following EXCEPT:
- A. Sales Team
- B. Product Family
- C. Territory
- D. Date Range
Answer: A
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION # 120
What are the opportunity defaults when converting a lead to an opportunity?
- A. User defines amount, close date, and stage upon conversion
- B. None of the above
- C. Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank
- D. Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank
Answer: D
Explanation:
Section: Volume B
NEW QUESTION # 121
Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound-based opportunity?
- A. Only historically created opportunities reflect the change
- B. Only newly created opportunities reflect the change
- C. The overall opportunity amount does not change but the converted amount in a report does.
- D. The overall opportunity amount and converted amount in a report changes
Answer: C
Explanation:
Section: Volume A
Explanation
NEW QUESTION # 122
You can use the import wizard to erase existing field values.
Once a custom field is deleted, can it be restored?
- A. No
- B. Yes
Answer: B
Explanation:
Explanation/Reference:
The "recycle bin for custom fields" feature gives the administrator 45 days to restore the field and its data.
NEW QUESTION # 123
Fill in the blank.
Determine if the description is Master/Detail or Lookup: Child is deleted when parent is deleted.
Answer:
Explanation:
Master/Detail
NEW QUESTION # 124
When opening a case with Salesforce support, the case requestor is asked to include the Organization ID of the org with the issue.
Where in Salesforce Setup will an Administrator find the Salesforce Org ID?
- A. My Domain
- B. Company Information
- C. Setup Home
- D. Org Details
Answer: B
Explanation:
Section: Volume J
Explanation/Reference:
Reference https://taroworks.zendesk.com/hc/en-us/articles/203683594-Where-can-I-find-my-Salesforce- Organization-ID-
NEW QUESTION # 125
You can't package workflow rules with time triggers.
- A. False
- B. True
Answer: B
NEW QUESTION # 126
What are different Types of Sharing Rules? (Check all that apply)
- A. Case Sharing Rules
- B. Solution Sharing Rules
- C. Lead Sharing Rules
- D. Campaign Sharing Rules
- E. Custom Object Sharing Rules
Answer: A,C,D,E
NEW QUESTION # 127
If your organization has territory management, account and opportunity list views can be restricted by (Select all that apply)
- A. My Territories
- B. My Accounts Territories
- C. My Territory Teams.
Answer: A,C
NEW QUESTION # 128
CORRECT TEXT
What do Business processes do?
Business Processes track sales, support, solution, cases
Answer:
Explanation:
A
NEW QUESTION # 129
Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.
How should an administrator fulfil this request?
- A. Marketing user checkbox
- B. Field-level security
- C. Permission sets
- D. Organization-wide defaults
Answer: A
NEW QUESTION # 130
Which permission allows a user to create a new solution?
- A. Delete
- B. Edit
- C. Read
- D. Create
Answer: D
Explanation:
Section: Volume H
Explanation
NEW QUESTION # 131
DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up.
How can they make sure Showing Date is only populated with a date this years?
- A. Create a report that shows any Showing Dates not scheduled in the current year to the updated.
- B. Create a validation rule that ensures Showing Date contains a date within the current year.
- C. Sync the users' Showing Calendar to Salesforce and filter it to only look at this year.
- D. Add Help Text so the user knows to only add a Showing Date within the current year.
Answer: B
Explanation:
Explanation
A validation rule is a feature that allows administrators to define criteria for data entry or import operations and display an error message when those criteria are not met. For example, a validation rule can ensure that house showings are scheduled within the current year by comparing the showing date field with a formula that returns the current year. If the showing date field contains a date outside of the current year, then the validation rule will prevent users from saving or importing records with an error message. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_rules.htm&type=5
NEW QUESTION # 132
Which information not captured on user record in Salesforce?
- A. Employee number
- B. Hire date
- C. Delegated approval
- D. Locale
Answer: B
Explanation:
Section: Volume H
NEW QUESTION # 133
The VP of sales at Cloud Kicks is receiving an error message that prevents them from saving an opportunity.
The administrator attempted the same edit without receiving an error.
How can the administratorvalidate the error the user is receiving?
- A. Review the sharing model.
- B. Log in as the user.
- C. Edit the page layout.
- D. View the setup audit trail.
Answer: A,B
NEW QUESTION # 134
The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.
Which two options should an administrator use to meet this requirement?
Choose 2 answers
- A. Assign permission set group to Users
- B. Add to manual sharing list
- C. Create a Permission Set
- D. Edit organization-wide defaults
Answer: A,C
Explanation:
A permission set group is a collection of permission sets that can be assigned to users as one unit; it simplifies permission management by reducing the number of permission assignments needed for users who require multiple permission sets. A permission set is a collection of settings and permissions that give users access to various tools and functions in Salesforce; it can be used to extend users' access beyond their profile without changing their profile. Creating permission sets and assigning permission set groups can help Cloud Kicks give access to new custom object with custom fields to more than one user by creating permission sets that include access to new custom object with custom fields and assigning permission set groups that contain those permission sets to users who need them. Adding users to manual sharing list or editing organization-wide defaults are not options for giving access to new custom object with custom fields to more than one user; they either do not apply to custom objects or do not grant object-level access. References:
https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.perm_set_groups_overview.htm&type=5
NEW QUESTION # 135
On deleting a Tab from an Application ___________.
- A. Deletes the tab from that Application
- B. All of the Above
- C. Deletes that particular Object of whose Tab is deleted
- D. Deletes the Tab from Salesforce.com
Answer: A
NEW QUESTION # 136
Which type(s) of file(s) is accessible through Content?
- A. Salesforce CRM Content can include all file types.
- B. Microsoft PowerPoint presentations.
- C. Video Files.
- D. Files attached to a Chatter profile post.
- E. PPT and Video files only.
- F. Audio Files.
Answer: A
NEW QUESTION # 137
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