Microsoft Dynamics CRM 2016 Customization and Configuration - MB2-712 Exam Practice Test
You have a Dynamics CRM organization that contains two business units named Sales and Marketing.
You are responsible for managing the users in the organization.
You need to identify which security roles can be assigned to the users in the root business unit.
What should you identify?
You are responsible for managing the users in the organization.
You need to identify which security roles can be assigned to the users in the root business unit.
What should you identify?
Correct Answer: D
You have a Dynamics CRM organization.
You create a new entity named Question. You create a Quick Create form for the entity.
You discover that when you create new records, the Quick Create form is not being used. You need to ensure that the Quick Create form is used when you create new records. What should you do?
You create a new entity named Question. You create a Quick Create form for the entity.
You discover that when you create new records, the Quick Create form is not being used. You need to ensure that the Quick Create form is used when you create new records. What should you do?
Correct Answer: C
Your company uses Dynamics CRM Online.
You have an entity that has the ownership set to User or Team.
You need to add a drop-down list to the entity. The drop-down list will contain six list items, and will trigger a workflow that has a custom activity.
What should you do?
You have an entity that has the ownership set to User or Team.
You need to add a drop-down list to the entity. The drop-down list will contain six list items, and will trigger a workflow that has a custom activity.
What should you do?
Correct Answer: A
You have a Dynamics CRM organization that contains two business units named Sales and Marketing.
You need to create a team to which you can assign security roles and that can contain users from the Sales business unit What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
You need to create a team to which you can assign security roles and that can contain users from the Sales business unit What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
Correct Answer: A,B
You have a Dynamics CRM organization that contains a custom entity named Vehicle.
You configure an entity mapping for the relationship between the contact entity and the Vehicle entity to map the address fields. Users report that when they update the address field of a contact the address field of the vehicle fails to update. You need to identify the cause of the issue. What should you "identify?
You configure an entity mapping for the relationship between the contact entity and the Vehicle entity to map the address fields. Users report that when they update the address field of a contact the address field of the vehicle fails to update. You need to identify the cause of the issue. What should you "identify?
Correct Answer: A
You have a custom entity.
You need to add a date field that displays the date a user was hired. You must ensure that the value in the field remains the same, regardless of the time zone in which the field is viewed.
What are two possible ways to configure the field? Each correct answer presents a complete solution.
You need to add a date field that displays the date a user was hired. You must ensure that the value in the field remains the same, regardless of the time zone in which the field is viewed.
What are two possible ways to configure the field? Each correct answer presents a complete solution.
Correct Answer: B,C
You have a Dynamics CRM organization.
A user named User1 creates a personal chart.
You need to make the personal chart into a system chart.
What should you do?
A user named User1 creates a personal chart.
You need to make the personal chart into a system chart.
What should you do?
Correct Answer: A
You modify the Account form to contain the contain the tabs configured and ordered as shown in the following table.

You need to identify which tabs will be displayed by default on Dynamics CRM for tablets.
Which tabs should you identify?

You need to identify which tabs will be displayed by default on Dynamics CRM for tablets.
Which tabs should you identify?
Correct Answer: D
You have a Dynamics CRM organization.
The account entity must appear as Company to all users.
Which two fields should you change? Each correct answer presents
The account entity must appear as Company to all users.
Which two fields should you change? Each correct answer presents
Correct Answer: B,D
At your company, a user named User1 uses Dynamics CRM Online.
User1 leaves the company.
You need to prevent User1 from accessing CRM Online.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
User1 leaves the company.
You need to prevent User1 from accessing CRM Online.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
Correct Answer: B,D