Microsoft Dynamics 365 Fundamentals - MB-901 Exam Practice Test
An oil company uses Power Automate to report environmental impact data to a regulatory agency.
You need to ensure that secure data from Dynamics 365 Finance is not accidentally exposed in reports to the regulatory agency.
What should you configure?
You need to ensure that secure data from Dynamics 365 Finance is not accidentally exposed in reports to the regulatory agency.
What should you configure?
Correct Answer: B
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A company uses Dynamics 365 Sales. You plan to use Power Apps to create a canvas app that allows sales team members to enter data for customers, leads, and opportunities.
Sales team members must be able to enter the information from desktops, laptops, tablets, and mobile devices.
All salespeople need access to the same forms, views and reports.
What is the minimum number of Power Apps that you must create?
Sales team members must be able to enter the information from desktops, laptops, tablets, and mobile devices.
All salespeople need access to the same forms, views and reports.
What is the minimum number of Power Apps that you must create?
Correct Answer: D
A company uses Dynamics 365 Commerce.
You need to establish an online store for the company.
Which of the following should you configure?
You need to establish an online store for the company.
Which of the following should you configure?
Correct Answer: A
A small pet store wants a solution that meets their finance and sales requirements. They are evaluating Dynamics 365 Finance and Dynamics 365 Business Central.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate products to the correct requirements. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate products to the correct requirements. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
A company implements Dynamics 365 Customer Service for their support desk.
Agents resolve issues based on their own personal experiences or they must try to recreate the problem. This is causing customer satisfaction issues as resolution time is longer than expected and not consistent.
You need to implement a solution to improve consistency of answers and ensure that agents can share their answers.
What should you implement?
Agents resolve issues based on their own personal experiences or they must try to recreate the problem. This is causing customer satisfaction issues as resolution time is longer than expected and not consistent.
You need to implement a solution to improve consistency of answers and ensure that agents can share their answers.
What should you implement?
Correct Answer: C
Which features are available in Dynamics 365 Marketing?
For each of the following features, select Yes if the feature is available. Otherwise, select No.
NOTE: Each correct selection is worth one point.
For each of the following features, select Yes if the feature is available. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/overview
A company uses Dynamics 365 Supply Chain Management.
The company hires seasonal workers during peak summer months. The workers must quickly learn to operate manufacturing machinery.
You need to streamline training for the workers and provide a consistent and standardized way to perform tasks.
What should you recommend?
The company hires seasonal workers during peak summer months. The workers must quickly learn to operate manufacturing machinery.
You need to streamline training for the workers and provide a consistent and standardized way to perform tasks.
What should you recommend?
Correct Answer: A
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A company plans to open the following stores:
You need to ensure that Dynamics 365 Commerce can receive all needed data from the stores.
Which feature should you implement?
You need to ensure that Dynamics 365 Commerce can receive all needed data from the stores.
Which feature should you implement?
Correct Answer: D