Peoplecert ITIL 4 Specialist: High-Velocity IT - ITIL-4-HVIT Exam Practice Test
A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?
Which practice would BEST help this team?
Correct Answer: C
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An organization wants development teams to receive fast feedback about design flaws and security weaknesses as early as possible in the software lifecycle.
Which approach BEST supports this?
Which approach BEST supports this?
Correct Answer: D
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An organization uses software robots to process the claim forms, documents and images submitted by its customers via the organization's mobile application.
What are the software robots an example of?
What are the software robots an example of?
Correct Answer: A
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An organization has recently completed an urgent website upgrade because of customer complaints about response times. Customers are not happy with the upgrade because the new response times are not as fast as they expected they would be.
How should the 'business analysis' practice be utilized to prevent this situation from happening again?
How should the 'business analysis' practice be utilized to prevent this situation from happening again?
Correct Answer: B
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An online retail provider wants to detect service degradation before customers begin complaining.
The organization wants automated alerts based on response time, transaction failure rates, and unusual traffic patterns.
Which practice would MOST directly support this need?
The organization wants automated alerts based on response time, transaction failure rates, and unusual traffic patterns.
Which practice would MOST directly support this need?
Correct Answer: D
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An IT department is planning to make significant investments in new testing technology that will enable them to provide more reliable services.
What does this situation describe?
What does this situation describe?
Correct Answer: B
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