ASQ Quality Auditor - CQA Exam Practice Test
During the closing meeting, what is the advantage of having the lead auditor be the only presenter of the audit findings?
Correct Answer: D
An auditor is performing an audit of a drilling machine that produces 100 pieces a day and that is showing improved quality. Which of the following rules should be used for determining the proper sample size for a fixed level of confidence?
Correct Answer: D
A quality audit contributes to improvement of the quality of a company's products and services by
Correct Answer: B
Which of the following is the most useful graphical tool for promoting an understanding of process capability?
Correct Answer: B
A root cause analysis can best be described as a process that is used to
Correct Answer: C
The following portion of the test includes several Case Studies. Each Case Study includes introductory information about a specific company or audit situation, followed immediately by a set of questions related to the situation described and various audit-related documents, identified by company name.
All of the audit-related documents for these Case Studies are presented in a separate booklet labeled:
CONFIDENTIAL
Audit Documents
These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations.
Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period.
Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made.
-An outbound carton with obvious damage was examined by the auditor on the shipping dock. -A shipment of six (6) boxes to Allied Supply was returned because the customer-required
certifications did not accompany the product. -Unsigned product verification documents were found on stored products. -Of three (3) cartons found in the accepted materials station, only two of the cartons had labels
indicating their contents. When the auditor pointed this out, a customer service representative immediately affixed the proper label to the one unlabeled carton. -The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons in the accepted materials station.
During the second day of the audit, another unlabeled product container was delivered to the
accepted materials station. When the auditor noted the lack of label, the auditee immediately filled out a label and affixed it to the container. In this situation, the auditor should do which of the following?
All of the audit-related documents for these Case Studies are presented in a separate booklet labeled:
CONFIDENTIAL
Audit Documents
These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations.
Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period.
Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made.
-An outbound carton with obvious damage was examined by the auditor on the shipping dock. -A shipment of six (6) boxes to Allied Supply was returned because the customer-required
certifications did not accompany the product. -Unsigned product verification documents were found on stored products. -Of three (3) cartons found in the accepted materials station, only two of the cartons had labels
indicating their contents. When the auditor pointed this out, a customer service representative immediately affixed the proper label to the one unlabeled carton. -The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons in the accepted materials station.
During the second day of the audit, another unlabeled product container was delivered to the
accepted materials station. When the auditor noted the lack of label, the auditee immediately filled out a label and affixed it to the container. In this situation, the auditor should do which of the following?
Correct Answer: C
An auditee is likely to be most threatened by an auditor's use of which of the following interviewing techniques?
Correct Answer: A
The following portion of the test includes several Case Studies. Each Case Study includes introductory information about a specific company or audit situation, followed immediately by a set of questions related to the situation described and various audit-related documents, identified by company name.
All of the audit-related documents for these Case Studies are presented in a separate booklet labeled:
CONFIDENTIAL
Audit Documents
These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations.
Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period.
Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made.
-An outbound carton with obvious damage was examined by the auditor on the shipping dock. -A shipment of six (6) boxes to Allied Supply was returned because the customer-required
certifications did not accompany the product. -Unsigned product verification documents were found on stored products. -Of three (3) cartons found in the accepted materials station, only two of the cartons had labels
indicating their contents. When the auditor pointed this out, a customer service representative
immediately affixed the proper label to the one unlabeled carton. -The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons in the accepted materials station.
If the audit also revealed that customer-required certifications were not included with a shipment, a finding should be written against which department?
All of the audit-related documents for these Case Studies are presented in a separate booklet labeled:
CONFIDENTIAL
Audit Documents
These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations.
Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period.
Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made.
-An outbound carton with obvious damage was examined by the auditor on the shipping dock. -A shipment of six (6) boxes to Allied Supply was returned because the customer-required
certifications did not accompany the product. -Unsigned product verification documents were found on stored products. -Of three (3) cartons found in the accepted materials station, only two of the cartons had labels
indicating their contents. When the auditor pointed this out, a customer service representative
immediately affixed the proper label to the one unlabeled carton. -The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons in the accepted materials station.
If the audit also revealed that customer-required certifications were not included with a shipment, a finding should be written against which department?
Correct Answer: A
Recognizing the need for a follow-up audit is the responsibility of the
Correct Answer: D
Which of the following qualifications would contribute most to an auditor being able to function effectively in various industrial or service disciplines?
Correct Answer: C