C-C4H63-2411 by SAP Valid Free Exam Practice Test

Question 1

Which of these activation methods can be used with actions?
Note: There are 2 correct answers to this question.

A. CX milestones B. CX journeys C. CX flows D. Audiences

Correct Answer: B,C

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Question 2

Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are 3 correct answers to this question.

A. Group attributes B. Activity attributes C. Activity indicators D. Segments E. Profile attributes

Correct Answer: C,D,E

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Question 3

Which of the following statements describe the relationship between workspaces, tenants, and business units? Note: There are 2 correct answers to this question.

A. A business unit can contain multiple tenants. B. A tenant can contain multiple workspaces. C. A workspace can contain multiple business units. D. A business unit can contain multiple workspaces.

Correct Answer: B,D

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Question 4

What does the Overview tab display in the customer dashboard?

A. Aggregate reports of all activities that are part of the customer profile B. All the activities, segments and processing purposes for the customer profile C. Identifiers that are used in matching the customer profile D. Reporting of customer order activities that are part of the customer profile

Correct Answer: B

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Question 5

How many segments are allowed per business unit?

A. 50 B. 40 C. 200 D. 100

Correct Answer: D

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Question 6

You want to authenticate requests to event listeners created by the source server application. How can you do this? Note: There are 2 correct answers to this question.

A. Pass the user key and secret key as parameters. B. Pass the SSL certificate of the client. C. Pass a constructed JWT as the bearer token. D. Pass the one-time password generated by the REST API endpoint.

Correct Answer: A,C

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Question 7

A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics.
Which type of customer profile is best to use in this scenario?

A. Master Customer Profile B. Contextual Customer Profile C. Single Customer Profile D. Unified Customer Profile

Correct Answer: D

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Question 8

What does the Activities tab in the customer dashboard show to the user? Note: There are 2 correct answers to this question.

A. A customer engagement chart showing the times of day and days of the week the customer is most active B. An activity timeline showing the customer's past activities C. The amount spent in the customer's last order D. The customer's calculated indicators

Correct Answer: A,B

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Question 9

Which statements describe preconfigured matching rules? Note: There are 2 correct answers to this question.

A. The Unified Customer Profile rules can be edited and re-ordered, but not deleted. B. The Contextual Profile rules cannot be edited, but can be re-ordered. C. The Contextual Profile rules cannot be edited or re-ordered. D. The Unified Customer Profile rules can be edited, re-ordered, and deleted.

Correct Answer: A,D

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform - C-C4H63-2411 Exam Practice Test