Salesforce Public Sector Solutions Accredited Professional - AP-222 Exam Practice Test

A public sector agency has implemented Public Sector for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/address (this data resides in a custom object).
What feature of Agentforce Public Sector can be leveraged to meet this requirement?
Correct Answer: B
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A Public Sector Organization (PSO) is implementing Agentforce Public Sector. As part of this implementation, the PSO is deploying a new site to provide constituents with information about the services they provide. Constituents will be able to register and log in to this new site to access some features as well.
The PSO needs to ensure that constituents are unable to see each other by default for all sites that they configure.
What can the Technical Consultant configure to meet this requirement for the PSO?
Correct Answer: D
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A government-supported agency that helps constituents track the status of their claims is using Agentforce Public Sector. For claim assessors to review and process claims, it is crucial to see the applications ' Decision Explanation Logs.
Which component can be added to see the history of Decision Explanations for a claim?
Correct Answer: B
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A government agency runs various research and grant programs for scholars. They have decided to use the Individual Application object in Grants Management for Public Sector.
Which Salesforce features must be enabled to support this use case?
Correct Answer: C
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A user called in for a status update on their application. In reviewing the application, the caseworker has come to find out that the application was incorrectly prioritized. The case worker ' s supervisor advised the case worker to check the decision log to see exactly why the application was prioritized the way it was. However, the caseworker cannot see the component even though the Administrator has confirmed it is on the page layout.
What should the Administrator check for next?
Correct Answer: A
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A Technical Consultant at the Department of Disaster Assistance is designing a solution for the eSignature related use cases. As part of the research, the architect discovered that Public Sector Solutions provide DocuSign integration without custom coding.
Which of the three functionalities is readily available with this functionality?
Correct Answer: A,C,D
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