Salesforce Energy and Utilities Cloud Accredited Professional - AP-207 Exam Practice Test
An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?
Correct Answer: A,D
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An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?
What is the recommended way to design it in Energy and Utilities Cloud?
Correct Answer: B
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A customer has enabled integration between the Energy and Utilities Contact Center Console and Salesforce Field Service (SF5). When a customer calls for a service appaintment, what two prerequisite steps must an agent complete before creating the appointment?
Choose 2 answers
Choose 2 answers
Correct Answer: C,D
An energy company wants to calculate the estimated monthly amount a customer needs to pay.
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?
Correct Answer: D
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A customer has finished development, which includes large volumes of dat a. They're ready to start UAT for their new Energy and Utilities Cloud implementation.
When should the performance tests be conducted as part of the overall UAT process?
When should the performance tests be conducted as part of the overall UAT process?
Correct Answer: B
An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance Which object is used to store this data?
Correct Answer: D
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The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?
Which two features of Contract Lifecycle Management and OmniStudio can be used?
Correct Answer: B,C
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A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?
Correct Answer: A,D
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