Apple Desktop Service Certification - 9L0-005 Exam Practice Test
You are troubleshooting an eMac system that has Mac OS X. The icon of a connected external FireWire drive is not appearing on the Finder Desktop. Which of the following would be MOST useful in troubleshooting this issue?
Correct Answer: A
A customer complains that she cannot access the Internet using Safari running on her Mac mini. The computer is connected to a cable modem with an Ethernet cable. Which of the following is a LINK in this scenario?
Correct Answer: B
Which of the following is NOT a valid power mode in recent Macintosh computers?
Correct Answer: B
A customer asks about RAM speed requirements to upgrade his eMac (USB 2.0). What Apple resource should you refer this customer to?
Correct Answer: B
Which of the following is ALMOST CERTAINLY a hardware-related problem?
Correct Answer: A
A customer complains that she cannot access the Internet using Safari running on her Mac mini. The computer is connected to a cable modem with an Ethernet cable. Which of the following is a NODE in this scenario?
Correct Answer: C
A customer complains that she cannot access the Internet using Safari running on her Mac mini. The computer is connected to a cable modem with an Ethernet cable. Which of the following is a PROTOCOL in this scenario?
Correct Answer: C
Which THREE of the following items are appropriate to use for ESD prevention? SELECT THREE
Correct Answer: B,C,E
When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for an iMac G5 (iSight)?
Correct Answer: B