Avaya Aura® Call Center Elite Support - 7492X Exam Practice Test
When deploying virtual environments, what factors should you consider for your virtual server?
Correct Answer: C
Which three server applications can be duplicated to provide a level of redundancy? (Choose three.)
Correct Answer: A,D,E
A call center is set up to use Look Ahead Interflow (LAI) to distribute calls to multiple centers. To reduce costs, you implement Network Call Redirection (NCR).
Which command in the vector would invoke NCR when using LAI?
Which command in the vector would invoke NCR when using LAI?
Correct Answer: D
Which two vector variable types are strictly global in scope? (Choose two.)
Correct Answer: B,E
Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)
Correct Answer: A,B
A customer using the TTrace tool wants to see a list of services that have been configured, and also select their respective logging levels.
Which TTrace tool will accomplish this?
Which TTrace tool will accomplish this?
Correct Answer: D
A customer using the TTrace tool wants the TTrace system to send an email when the system logs a particular type of alarm on the TTRace server.
Which TTrace tool will accomplish this?
Which TTrace tool will accomplish this?
Correct Answer: A
To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured In the Avaya AuraCM Elite Call Center? (Choose two.)
Correct Answer: A