Avaya Equinox™ Solution with Avaya Aura® Collaboration Applications Support - 7241X Exam Practice Test
A customer is trying to connect Jane Doe using Web Client from a public network.
The attempt shows "Connecting" and it never goes to Ready Status.
While troubleshooting this issue using traceSBC the customer notices that the TLS handshake is never reaching AAWG.
They suspect a problem with the reverse proxy configuration of AAWG on SBC. They have retrieved the tracing message:

What can you conclude from analyzing the trace message?
The attempt shows "Connecting" and it never goes to Ready Status.
While troubleshooting this issue using traceSBC the customer notices that the TLS handshake is never reaching AAWG.
They suspect a problem with the reverse proxy configuration of AAWG on SBC. They have retrieved the tracing message:

What can you conclude from analyzing the trace message?
Correct Answer: A
What is the command to check the status of Avaya Multimedia Messaging (AMM) status?
Correct Answer: C
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In the Team Engagement (TE) deployments, which component hosts User Portal Application?
Correct Answer: C
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For partners to raise trouble tickets and receive assistance, Avaya currently uses the online Avaya Diagnostic methodology. They except customers/partners to perform the following tasks before raising a trouble ticket:
-Clearly state the problem.
-Detail findings.
-Clarify the problem.
When Avaya Tier 3 Support receives the trouble ticket, what is the next step in the Diagnostic methodology that they will perform?
-Clearly state the problem.
-Detail findings.
-Clarify the problem.
When Avaya Tier 3 Support receives the trouble ticket, what is the next step in the Diagnostic methodology that they will perform?
Correct Answer: A
After completing Discipline 4, Root Causes, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
Correct Answer: A
A user, Bill Evans, is using the Avaya Equinox Thick Client but cannot add an image file while sending an IM to Jane Doe (Web Client). The customer receives an error message: "This file can't be added".
What can be the problem with Bill Evan's Equinox Thick Client?
What can be the problem with Bill Evan's Equinox Thick Client?
Correct Answer: D
A customer is unable to login to a specific Equinox Virtual Meeting Room (example, John Doe) from Avaya Equinox Thick Clients and Web Clients. While troubleshooting the problem they have found the following error message in the traceSM.
503 Service Unavailable, Reason: "NoDefaultMCUService"
What can be interpreted from the above log entry to find the solution?
503 Service Unavailable, Reason: "NoDefaultMCUService"
What can be interpreted from the above log entry to find the solution?
Correct Answer: D