6202 by Avaya Valid Free Exam Practice Test

Question 1

You are installing a new SIP-based Contact Center Manager Server (CCMS)
Which statement about setting up and configuring the hardware connections for the CCMS is true?

A. A direct connection to the Contact Center Server subnet through a dedicated NIC is not required B. A direct connection to both the ELAN subnet and the Contact Center Server subnet through a
dedicated NIC is not required C. A direct connection to the ELAN subnet through a dedicated second network interface card (NIC) is not
required D. A direct connection to the ELAN subnet through a dedicated second NIC is required

Correct Answer: C

Question 2

A customer is installing Avaya Aura(TM) Contact Center with Application Module Link (AML) connectivity
to an Avaya Communication Server 1000 ( CS1000) switch with a remote survivable CS1000 backup site
(Geographical Redundancy) As part of the solution the customer wants to implement an AML based
contact center with Contact CENTER Manager Server (CCMS) installed in the main site and in a remote
Backup site. You are currently installing the primary site CCMS?
What is the process for configuring the CS1000 Remote Backup/Survival Call Server (Survival Media
Gateway)?

A. During CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000
SMG ELAN IP address in the "Alternative Switch IP Address" Field B. In the CS1000 System Element Manager, configure the alternate Switch IP Address, The CS1000 will
distribute the primary CCMS registration IP to the backup CS1000 SMG C. During CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000
SMG Contact Center Subnet IP address in the "Alternative Switch IP Address" Field D. In the CS1000 System, configure a management IP and use this IP in the "Switch IP Address" field
under the CS1000 tab in the Installation Wizard

Correct Answer: A

Question 3

You are installing a new Contact Center Manager Server (CCMS) Application Module Link (AML)
based for use with Avaya Communications Server (CS100)
Which statement about setting up and configuring the hardware connections for the CCMS is true?

A. A direct connection to the ELAN subnet through a dedicated NIC is required B. A connection to the Contact Center Server subnet through a dedicated NIC is not required C. A connection to the ELAN subnet and the Contact Center Server subnet through a dedicated NIC is
required D. A direct connection to the ELAN subnet through a dedicated second network interface card (NIC) is
supported

Correct Answer: D

Question 4

A customer has purchased Avaya Aura(TM) Contact Center with the correct licensing to provide Open
Queue session license and to provide agent licenses for the required multimedia contact types
For this customer, where is Open Queue enabled?

A. in the Contact Center Manager Administration (CCMA), Configuration, Applications, in the LM Service
Configuration Setup tab B. in the Contact Center License Manager, Configuration, in the Contact Center Licensing tab C. In the Contact Center Manager Sever (CCMS), Server Configuration, in the Main Menu Licensing tab D. in the CCMS, Multimedia Commissioning, Multimedia Licensing tab

Correct Answer: C

Question 5

A customer has an Avaya Aura(TM) Contact Center with Application Module Link (AML) connectivity to
an Avaya Communication Server 1000 (CS1000) switch. Trouble-shooting a Controlled Directory
Numbers (CDN) call problem has begun, It has been configured that Contact Center Manager Server
(CCMS) has acquired the CDN
What should be occurring at this time on the CS1000 switch?

A. CNTL should be set to YES B. VSID is defined C. RPRT should be set to YES D. The ASID parameter should set to YES

Correct Answer: A

Question 6

You have installed Contact Center Manager Administration (CCMA) and Security Framework on the
same server, The customer wants to force Unified Communications Manager (UCM) users to change their
password every 60 days
Which link under UCM is used to change the password aging setting?

A. Password B. Policies C. Audit D. Administrative Users

Correct Answer: B

Question 7

An Avaya Aura(TM) Agent Desktop client is running Windows XP with SP3 installed. You want to ensure
that the real-time reporting data will be received the client
Which two methods will ensure this? (Choose two.)

A. Add Internet Explorer to the firewall exception list B. Open the appropriate ports in the client firewall C. Windows XP with SP3 is not supported, only SP2 and lower an supported D. Disable both multicast and unicast at the Contact Center Manager Administration (CCMA) server E. Add the address0.0.0.0 to the trusted site list under the Internet Explorer

Correct Answer: A,B

Avaya Aura(TM) Contact Center Implementation - 6202 Exam Practice Test