220-1002 by CompTIA Valid Free Exam Practice Test

Question 1

A macOS user reports seeing a spinning round cursor on a program that appears to be frozen.
Which of the following methods does the technician use to force the program to close in macOS?

A. The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds which causes the application to force quit. B. The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option. C. The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit. D. The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen application in the list, and clicks Force Quit.

Correct Answer: C

Question 2

A systems administrator needs to reset a user's password because the user forgot it. The systems administrator creates the new password and wants to further protect the user's account.
Which of the following should the systems administrator do?

A. Disable the account. B. Require the user to change the password at the next login. C. Disallow the user from changing the password. D. Choose a password that never expires.

Correct Answer: B

Question 3

A technician is recycling PCs to be reused by a middle school.
Which of the following methods is MOST appropriate for ensuring data has been removed from the PCs?

A. Low-level formatting B. HD drilling C. HD partitioning D. Standard formatting

Correct Answer: A

Question 4

A technician Is completing the documentation for a major OS upgrade of a Linux distribution that will impact a company's web services. The technician finishes the risk assessment and documents the change process. Which of the following should the technician complete NEXT?

A. Change request B. Purpose of the change C. Back-out plan D. Scope of the change

Correct Answer: D

Question 5

Which of the following malware types would MOST likely require reimaging?

A. Spyware B. Botnet C. Rootkit D. Keylogger

Correct Answer: C

Question 6

A technician is dispatched to work on a computer that belonged to a recently terminated employee. The technician determines the system is hosting illegal software.
Which of the following actions best describes the NEXT step the technician should take?

A. Reimage the computer for future use. B. Back up the computer data to an IT share. C. Secure the computer to establish chain of custody. D. Immediately notify the local authorities or corporate security.

Correct Answer: D

Question 7

A technician received 300 old desktops following a recent computer upgrade. After taking inventory of the old machines, the technician must destroy the data on the HDDs. Which of the following would be the MOST effective method to accomplish this task?

A. Hammer B. Low-level format C. Drill D. Degaussing

Correct Answer: D

Question 8

Which of the following is an authentication protocol that can be used for users in the field?

A. TKIP B. WEP C. RADIUS D. WPA2

Correct Answer: C

Question 9

An office building lost power, and the generator started up. Users on several floors have reported their machines will not start, even though the generator is running. A technician works to divert power from other floors until all users are able to work. Which of the following is the BEST solution for the technician to recommend?

A. Purchase more battery backups for individual users B. Implement desktop virtualization C. Increase the capacity of the backup generator D. Add more redundancy to the power cabling

Correct Answer: C

Question 10

A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software.
Which of the following should the technician do to MOST likely resolve the issue?

A. Replace the network card in the laptop, as it may be defective. B. Remove the static IP configuration from the desktop. C. Set the laptop configuration to DHCP to prevent conflicts. D. Bridge the LAN connection between the laptop and the desktop.

Correct Answer: C

Question 11

A home user reports the PC is running slow, and pop-up advertisements are appearing on screen. The user can access the Internet and performs an antivirus scan. A technician is now troubleshooting the problem and cannot update the antivirus to the latest definitions or navigate to the vendor's support website. Which of the following is the BEST next step to resolve this issue?

A. Uninstall the antivirus program and apply operating system patches B. Format and reinstall C. Utilize a different antivirus program and scan method D. Reinstall the antivirus program from a shared executable

Correct Answer: C

Question 12

The general manager installed a popular archive utility. Antivirus software flagged the software because it was also exhibiting malicious behavior. This is an example of which of the following?

A. Spyware B. Rootkit C. Worm D. Trojan

Correct Answer: D

CompTIA A+ Certification Exam: Core 2 - 220-1002 Exam Practice Test