1Z1-1003 by Oracle Valid Free Exam Practice Test

Question 1

A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.
Their intention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.
Identify the correct way to register that middleware Application within OFSC.

A. Register the Application, specifying an external token service and uploading the certificate. B. Register the Application and authenticate using the Client ID/Client Secret C. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion. D. Register the Application within the API Access tab of the authentication-oriented User Type.

Correct Answer: D

Question 2

A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?

A. Password must contain upper and lowercase letters. B. Password must not contain more than X characters. C. Password must contain letters. D. Password must contain special symbols. E. Password must differ from old password. F. Password must not contain personal details.

Correct Answer: C,D,E,F

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Question 3

A company has technicians in a local Austin office, which has been configured as a bucket within OFSC.
They want all their technicians to work in the AUSTIN_SOUTHWEST_WKZN work zone but would also like the technicians Sandra Bernstein and Larry Johnson to work in the AUSTIN_NORTHWEST_WKZN work zone as well.
How should you set the work zones in the Resource Tree for that local Austin office?

A. Set the AUSTIN_SOUTHWEST WKZN work zone at the Austin bucket level and also set the AUSTIN_NORTHWEST_WKZN and the AUSTIN_SOUTHWEST_WKZN work zones individually on Sandra Bernstein and Larry Johnson. B. Set both the AUST1N_S0UTHWEST_WKZN and the AUST1N_N0RTHWEST_WKZN at the Austin bucket level only. C. Set the AUSTIN_SOUTHWEST_WKZN work zone at the Austin bucket level and also set the AUSTIN_NORTHWEST_WKZN work zone individually on Sandra Bernstein and Larry Johnson. D. Set the AUSTIN_SOUTHWEST_WKZN work zone at the Austin bucket level only.

Correct Answer: A

Question 4

Which two are correct statements regarding Daily Extract file data configuration?

A. Data from a single data set can be configured to be extracted in any number of Daily Extract files B. Customized data sets can be created for individual instances of OFSC. C. Daily Extract files cannot be set up to extract data from multiple data sets D. All data sets can be configured to include custom properties and fields. E. Separate Daily Extract files must be set up for data to be used in BICS and DBaaS.

Correct Answer: A,D

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Question 5

A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. The same 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?

A. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%). B. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels. C. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'. D. The individual skill assignment takes precedence, so routing will consider the resource to have a level of
100% for 'skill A'.

Correct Answer: D

Question 6

Your customer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.
Which statement explains how this can be supported?

A. In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status Failed". B. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent. C. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed. D. In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".

Correct Answer: D

Question 7

What is the significance of the order of the activity filters within the Filters sections of the routing plan?

A. The routing logic reviews the filters from top to bottom to determine which filter, and its associated costing parameters, should be applied when assigning the activity. Routing uses the fust matching filter and ignores the rest. B. The filters are ordered such that the first filter applies to activities in existing routes, the second filter applies to non-scheduled activities, and the third to scheduled activities in the bucket. C. The higher in the list, the higher the priority routing considers activities matching that filter's criteria. D. The lower in the list, the higher the priority routing considers activities matching that filter's criteria.

Correct Answer: C

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Question 8

What happens when you enable the assignment parameter "Limit work by points"?

A. If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit B. If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value. C. Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities. D. Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.

Correct Answer: A

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Question 9

Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with a manually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?

A. The activity duration is set as 48 minutes. B. The activity duration is set as 30 minutes. C. The activity duration is set as 30 minutes when no learned statistics are available. D. The activity duration is set as 48 minutes when learned statistics are available E. The activity duration is set as 30 minutes when learned statistics are available. F. The activity duration is set as 48 minutes when no learned statistics are available.

Correct Answer: A

Oracle Field Service Cloud Service 2019 Implementation Essentials - 1Z1-1003 Exam Practice Test