Exam Name: Salesforce Certified Platform User Experience Designer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Designers
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Updated: Oct 11, 2026
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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| UX Fundamentals | 16% | - Branding and Visual Design Impact - Usability and Information Architecture - Human-Centered Design Principles - Accessibility and Inclusive Design |
| Salesforce Platform UX Implementation | - Mobile UX and Responsive Design - Declarative UX Configuration - Lightning Design System (SLDS) | |
| Discovery | 13% | - User Needs and Requirements Gathering - Research Methods and Tools - Business Value of Salesforce UX - Salesforce UX Personas and Processes |
| Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration |
Salesforce Certified Platform User Experience Designer Sample Questions:
Cloud Kicks (CK) is implementing its brand style guide using out-of-the-box Experience Builder features. CK wants to avoid custom solutions. Which declarative option could be used?
- A. Apply brand fonts and colors.
- B. Update global CSS.
- C. Use a different template.
Correct Answer: A 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
Cloud Kicks (CK) has begun a new project to update its Experience Cloud site. The company knows the interface needs improvement and wants to independently audit its current website to check for possible usability issues. Which activity should the designer perform?
- A. User Shadowing
- B. Expert Review
- C. Task Analysis
Correct Answer: B 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
Which consideration should be made when conducting a Consequence Scanning workshop?
- A. Examine a product for potential inclusivity after it has been built
- B. Consider company OKRs when designing features of a product.
- C. Bring together a cross-functional group with varied experiences.
Correct Answer: C 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
Which is not a requirement in design principle?
- A. Tangible
- B. Robust
- C. Perceivable
Correct Answer: A 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
Cloud Kicks (CK) wants to provide employees with quick access to apps, objects, and other items in the Salesforce mobile app. Which navigational feature should CK use?
- A. Console Navigation
- B. Personalized Navigation Tabs
- C. Utility Bar
Correct Answer: B 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
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