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SAP C_C4HFSM_91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

Question 1

Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management Solution? Choose Two correct answer.

A. Hardware redundancy control
B. SSL- encrypted cloud communication
C. Outage protection
D. Sophisticated cloud firewall

Question 2

Which of these describe the purpose of the Reserved Material feature? Choose the correct answer.

A. Pre-organizing spare parts to be taken to the physical of the job
B. Reserving material that has already been used for previous services
C. Defining which material, the customer needs to purchase before the technician can start the work
D. Booking material for a specific service call and defined location

Question 3

What is the "workflow step" feature (mad( all correct options)? Choose Two correct answers.

A. This feature does not help with automatic time recording
B. With this feature. the technician only needs to set the service workflow step that he is currently at (e.g. travelling. working, break) and the app will automatically send GPS-location and time-stamps to the cloud
C. With this feature the dispatcher will see in the planning board in which step the technician currently is

Question 4

What is the recommended browser for the screen configuration tool? Choose the correct answer.

A. Internet Explorer
B. Google Chrome
C. Firefox
D. Microsoft Edge

Question 5

Which tool is used to build an online cloud report'? Choose the correct answer.

A. Crystal Dashboards
B. Crystal Reports
C. Caspar Studio
D. Microsoft Reports
E. Jaspersoft Studio

Solutions: