Exam Name: CallPilot Rls.5.0 Networking, Upgrades, and Troubleshooting
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Nortel 920-482 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting Methodology | - Diagnosing system faults and service issues - Log analysis and error codes - Performance and call processing issues |
| Networking Configuration | - Network connectivity and routing considerations - IP networking fundamentals for CallPilot |
| CallPilot System Architecture | - CallPilot components and architecture overview - Integration with Nortel communication platforms |
| System Administration | - System configuration and maintenance tasks - User and mailbox management |
| Upgrades and Migration | - Migration planning and version compatibility - Upgrading CallPilot Rls.5.0 systems - Backup and restore procedures during upgrades |
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